With File Explorer, you can browse easily and manage files & folders in your computer. But if File management app, do not work properly then read the below method to fix the issues. For more info, visit to office.com/myaccount.
Method To Fix File Explorer Issues in Window 10:
1. Run netsh and winsock reset:
First, you should run Command Prompt as administrator just by pressing Win key + X key together and then select Command Prompt (Admin) from the menu. Or, you can write cmd in the Search bar and then right tap on Command Prompt and select Run as administrator. Now, you should write netsh in Command Prompt and then tap on Enter key. After this, you should type winsock reset into Command Prompt and then tap on Enter key to run it. When the process is completed, then just restart the computer system for changes to take effect.
2. Uninstall KB3081449 and KB3081448 updates:
To uninstall, you should visit to Settings and then go to Update & Security section. After this, visit to View installed update history and then tap on Uninstall Updates. Here, you should find update KB3081449 and then uninstall it. If it does not solve our problem, then you should find update KB3081448 and then uninstall it.
3. Hide Hidden Files and Folders:
For this, you should press Windows Key + S together and then enter file explorer options. Now, you should choose File Explorer Options from the list of results. If File Explorer Options window opens up on your screen, then visit to the View tab and choose Don’t show hidden files, folders or drives. At last, tap on Apply and OK button to save changes.
4. Enable Launch folder windows:
The user should open File Explorer Options. After this, you should go to the View tab and then check the option of Launch folder windows in a separate process. Finally, tap on Apply and OK option to save changes.
5. Disable Quick Access and File Preview features:
To disable, you should open File Explorer Options. Now in the General tab, you should set Open File Explorer to This PC. Here, you should uncheck the option of Show recently used files in Quick access and Show frequently used folders in Quick access options. The user can also tap on Clear button to clear the history. At this point, you should go to the View tab and then uncheck the option of Show preview handlers in preview pane. Next, hit on Apply and OK button to save changes. At last, you should check that preview pane is disabled. The user can disable it, if they open File Explorer just by pressing Alt + P key together in your keyboard.
6. Perform Clean Boot:
The customer should tap on Windows Key + R key at the same time to open the Run dialog box. Now, you should enter msconfig and then hit on Enter or OK button. Here, you should go to Services tab and check the option of Hide all Microsoft services and then tap on Disable all button. At this point, visit to the Startup tab and then tap on Open Task Manager. You will view the list of startup applications on the screen. The users should right-tap on the first entry in the list and then select Disable option from the menu. When you disable all startup applications, then you should go back to System Configuration window. Here, you should hit on Apply and OK button to save changes. At last, you need to choose the option to restart it now.
With this above method, you can fix File Explorer Issues in Window 10. If the customer need details, hit on office.com/myaccount.