What is the Best Method to Fix If Unable to Open Serial Port?

In some cases, user cannot be able to open serial port because of driver error or physical damage. To fix this problem, you should reinstall or update drivers. For more assistance, you should go to office.com/myaccount.

Method to Fix If Unable to Open Serial Port:

1. Ensure you have Necessary Drivers:

The customer should first right-hit on the Start menu and then chooses Device Manager. After this, you need to expand the option of Universal Serial Bus controller category. Now, you should right-tap on the driver and then select Update driver. In the end, the user should tap on the option of Search automatically for drivers.

2. Check the Port isn’t open/disconnect the Cable:

Sometimes, the customer faces the issue of Unable to open serial port message, in case the port is open already. To resolve this issue, users should disconnect the cable from the other device and then again try to connect it.

3. Stop Windows Fax and Scan service:

To stop Window Fax and scan service, you need to hit on Win + R keys in the keyboard just to open the Run dialog. After this, you need to input services.msc and then hit on Enter or OK option. If the Services window opens up on your screen, then find the Windows Fax and Scan service and just double-hit on it in order to open its properties. At this point, you need to set the Startup type to Manual and then tap on the Stop button in order to stop the service. At last, you need to hit on Apply and OK button to save changes.

4. Disable Serial Port in Device Manager:

To disable serial port, you should hold Windows Key + X together and then from the list, you should select Device Manager. If the Device Manager opens up on your screen, then find the serial port and just right-tap on it. Here, from the menu you need to select Disable device. If the confirmation dialog displays on your screen, then tap on Yes button. At the end, you should wait for few minutes and then you need to turn on the serial port.

5. Use Different Cable:

Sometimes, the customer gets this error message when the USB cable isn’t working. So, you should check if your cable is properly connected. Also, you should check the visible damage. In case, your cable seems in order, then just try to replace it and then check the problem.

6. Restart Device:

The user can resolve this issue by restarting the devices. When you are trying to connect, then you should Restart the device and then check if this fixes the problem. Or, the user can restart the PC and then check if that solves the error.

7. Reinstall Serial Port Driver:

To reinstall, you should first open Device Manager. After this, you should find the serial port and then right-tap on it, and then select Uninstall device. Now, you need to hit on Uninstall button to confirm. When your device is uninstalled, then just restart your PC.

8. Ensure System is Up to Date:

First, you need to open the Settings app and then navigate to the Update & Security section. After this, in the right side of the screen you should tap on Check for updates button. In case, you find any updates then it will automatically download in the background and get installed in your device when you Restart the computer.

With this method, you can fix the issue if Unable to open serial port. If the customer needs more details, then go to office.com/myaccount.

If you Can’t Click Anything on Window 10/11! How to Fix it?

In some cases, the users cannot click anything on Window 10 and 11. This issue occurs when drivers are damaged or missing. In this blog, you will read the method to fix Can’t Click Anything on Window 10/11. For help, the user can go to office.com/myaccount.

Method to Fix If you Can’t Click Anything on Window 10/11:

1. Restart Explorer.exe process:

First, you should tap on Ctrl + Shift + Esc key to open the Task Manager. Or, you can hit on Ctrl+ Alt+ Delete altogether and then visit to the Task Manager by using Tab key and then hit on Enter key. Now in the Task Manager, you should hit on Tab key till one process is selected. At this point, you should use the Down Arrow key in your keyboard just to select Windows Explorer. If the right-click is not working, then you should use Shift + F10 key to open context menu. Here, you should use the Down Arrow key and then choose End Task and press Enter. When the explorer.exe procedure is killed, then you will view a black screen for short period. The user should tap on Windows Key + R together and then write explorer.exe and press Enter key. This procedure will relaunch your Windows Explorer. At the end, you should use mouse to click anything and check if the issue is solved or not.

2. Check your Keyboard for Issues:

If your keyboard keys are faulty, then it will stop the mouse from performing actions like right-click and left-click. The user should check if the keyboard keys are broken or if it is pressed without your knowledge. Just check if the keys are working fine. You should unplug the keyboard and then restart your system to check if the mouse and keyboard keys work.

3. Check for Pending Windows Updates:

To check the Window Updates, you should tap on Windows key in your keyboard and then write update. The user should use the Arrow key and scroll down to Check for updates and press Enter key. Now in the Windows Update section, you should use the Tab key. Here, you should choose Download updates and press Enter key. At last, Windows will download the pending Windows 10 updates.

4. Check Mouse and Third-party Software:

You should unplug your mouse and then connect a secondary mouse to your PC. Now, you should right-tap on desktop and then verify if the secondary mouse is working.

Check Third-party Software:

If the user has recently installed third-party software in order to customize a mouse or keyboard. In this situation, from the Task Manager you should close the apps or other customization software. At the end, you should disconnect and reconnect the mouse and then check if the issue is fixed.

With this procedure, the user can easily fix the issue of Can’t Click on Window 10 & 11. If the user needs help, then go to office.com/myaccount.

How To Remove Software Leftovers on Window 10 &11?

Sometimes, users uninstall software but they cannot completely remove software leftover. Hence to remove software leftover, you should read the below blog. For more info, go to www.office.com/myaccount

Remove Software Leftovers on Window

Method To Remove Software Leftovers on Window 10 &11:

1. Manually Delete Software Leftovers:

To fix this issue, you should manually clean entries from the Registry. Keep in mind that carefully cleans the entries because small mistake can affect the functioning of your device. It is advised you should do a backup, for this right-tap on the key which you wish to delete and then choose Export option. This will save a .REG file with backup of the key.

2. Use Third-party Software:

It is advised you should use a premium cleaner for the computer to remove the unwanted programs, Windows apps and plug-ins. This tool will completely uninstall and auto leftover scan to make sure removal of softwares.

Uninstall Software by using Control Panel:

For this, you should open Control Panel. After this, you should double-tap on Programs. Now, you should select the program which you wish to uninstall and then tap on Uninstall button. It will remove the program.

Delete Remaining Files and Folders:

Sometimes, user successfully uninstalled the program but some file left in system folders. And to remove it, you should check the program files and app data. Here, you should check the folders for leftovers.

%programfiles%

%appdata%

At this point, type the text in the search box and then hit on enter key. It will open the folders and if you find any program which you had uninstalled, then just delete it. Remember, the user can also delete the temporary files by using Disk Cleanup in Windows 10.

Remove Software Keys from Windows Registry:

For this, you should open the Start menu and then write regedit in search box and then tap on Enter key. This will launch the Registry Editor. Now, you should write the keys one by one:

HKEY_CURRENT_USERSoftware

HKEY_LOCAL_MACHINESOFTWARE

HKEY_USERS.DEFAULTSoftware

After this, you should search and remove the key of the program which you just removed. The user can also use CTRL+F key together to search for keys.

Empty Temp Folder:

You should clean the Temp folder, as it contains all the temporary files. And to empty the folder, you should open the Start menu and then write the below commands one by one:

%temp%

temp

It will open the Temp folders and just delete it.

3. Use Freeware Solution:

To fix the issue, you should use enhanced tool for Windows which you should use to remove all software leftovers. This tool will wipe off all the junk files, when you uninstall the software. This software will remove software leftovers and also improve your PC efficiency. With this, you can remove multiple applications in one click.

Through this way, you can remove Software Leftover on Window 10 and 11. For help, visit to office.com/myaccount. #Www.office.com/setup

If Laptop Won’t Detect the Second Monitor! How to Fix it?

Sometimes, laptop won’t detect the second monitor because of the connection issue. For help, navigate to www.office.com/setup. In this article, read the method to fix if Laptop Won’t Detect Second Monitor. 

Laptop Won’t Detect the Second Monitor

Method To Fix If Laptop Won’t Detect the Second Monitor:

1. Check Display settings:

For this, first of all open the Windows search bar. Now, you should write Display Settings. After this, you should check the option for Multiple Displays. Next, you should tap on Detect. At last, you should choose the correct source labeled on your monitor’s controls which you are using the correct video port.

2. Run Hardware and Devices troubleshooter:

To run, you should right-tap on Start and then choose Control Panel. Then, you should visit to the View by the option which is on the top right side. Now, you should tap the drop-down arrow and then choose Large icons. Here, you should hit on Troubleshooting and then tap on View all option which is on the left side. At this point, you should tap on Hardware and Devices. At last, you should tap on Next option to run the troubleshooter.

3.  Install latest driver updates:

To install, you should tap on Start. After this, you should visit to the search field box and then write Settings. Now, you should visit to Update & Security. Here in the Windows Update settings window, you should tap on Check for Updates. At last, install all the updates which are listed.

Install drivers from Device Manager:

To install, you should right-tap on Start. After this, you should choose Device Manager and then choose the device and then right-tap on it. Here, you should choose Update Driver Software. At this point, the update driver wizard will launch on the screen. At last, you should choose either of the option Search automatically for updated driver software, or Browse my computer for driver software.

4.  Scan for Hardware Changes:

To scan, you need to right-tap on Start and then choose Device Manager. After this, you should visit to Monitors and then hit to expand the list. At this point, you will view two monitors and then right-tap on the second monitor’s driver. Now, you should choose Uninstall. At last, you should tap on Scan for the hardware changes icon.

5. Install Drivers in Compatibility Mode:

For this, you should download the latest driver from the manufacturer’s website. After this, you should Save it on your local disk. Now, you should right-tap on the driver set up file. Here, you should hit on Properties and also on Compatibility tab. Then, you should check the box which is next to Run this program in Compatibility mode. At this point, you should choose the Operating System from the drop-down list. Next, you will see the driver will install and you should check its functionality. At  last, Restart the computer and just check the issue is still there.

The above method will help you to fix Laptop Won’t Detect the Second Monitor. If user requires help, go to office.com/setup.