Some users encounter Office account error, so to fix this issue you should Sign in again. If the user needs more information about Office Account, you should visit to office.com/setup.
Method to Troubleshoot Problems with your Account Office Errors:
1.Tap on Fix me Button:
Keep in mind account error message has Fix me option under it. In this, first you have to tap on Fix me button. The Fix me button will not work for all users, but this will solve the issue for sometimes.
2. Reset Office Account Password:
There are some people who resolve the account error for Office 365 just by resetting their account passwords. For this, you have to log in to your Office 365 portal with a web browser. After this, you need to tap on the user account title which is located at the top right of the Office 365 portal and then choose My account. Now, you need to hit on Security which is located on the left side of the portal’s page. Here, you need to tap on the Manage security button and then choose Password option. At last, you need to fill out the password fields and then tap on the submit button. For details about Office Account, go to Www.office.com/myaccount.
3. Edit Registry:
There are Office 365 Click-to-run users who have troubleshot the issues with your account error just by deleting the Identity registry key. For this, you need to launch the Run accessory just by pressing the Windows + R key. After this, you need to input ‘regedit’ in the Open text box and then tap on the OK button. Here, Office 2016 and 19 users have open this key in the Registry Editor: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0 \Common\Identity. If in case, the user is using the earlier version of Office, then you should open HKEY_CURRENT_USER\Software\Microsoft\Office, and then tap on the version number key and then hit on Common and then click Identity. Then, you should right-click on the Identity key and just delete. It is advised you should set up System Restore points before you delete the registry keys. Hence, you should set up a System Restore point before editing the registry.
4. Check Expired Product Keys:
This error occurs because of the expired or fake Office product key which requires deleting. If the user wants to check the Office product keys, then you should open the Win + X menu with the Win + X hotkey. After this, you should enter ‘cmd’ in the open box and then tap on the Ctrl + Shift + Enter hotkey. Then, you have to open the Office folder in the Command Prompt by input cd in the Prompt which is followed by the full MS Office path. If you want to open the default path for MS Office 2016, then you should enter this command: cd C:\Program Files (x86)\Microsoft Office\Office16. Here, you need to enter ‘cscript ospp.vbs /dstatus’ in the Prompt’s window and then hit on the Return key. This command will how the Office product keys. If the users want to uninstall a fake or expired product key, then you should enter ‘cscript ospp.vbs /unpkey:XXXXX’ and hit on Enter. Now, you should replace the XXXXX in the command with the numbers of the expired product key. At last, you should enter ‘cscript ospp.vbs /act’ in order to activate the Office product key.
For more information about Office Account Errors, you should go to www.office.com/setup.