If Wi-Fi Not Working On Laptop But Working on Phone! How to Fix it?

In case, the user is facing issue that Wi-Fi is not working on Laptop but it works on Phone. Then this issue can be fixed by restarting your router, run the Window Troubleshooter and also update your Drivers. For more assistance about windows, visit to www.office.com/setup.

Method To Fix If Wi-Fi Not Working on Laptop but Working on Phone:

1. Restart your Equipment and Laptop:

If the customer wants to fix this issue, then you should restart your router, modem, and laptop. If you restart your equipment, this will clear up the entire possible stall. Hence, you should try to use the LAN, a wired connection. It is advised you should restart your modem and router. Here, you should Power them off and then just wait for some time and then again turn them on. In case, you disable Wi-Fi by mistake, then you should re-enable it.

2. Reinstall Network Drivers:

You should right-click on the Start button and then open Device Manager. After this, you should go to Network adapters. Now, you should right-click on the Wi-Fi device and then tap on the Uninstall device option. At last, you should Restart your PC.

You can update the driver manually. For this, you should right-click on the Start option and then open Device Manager from the Power User menu. After this, you should Expand Network adapters. Now, you have to right-click on the Wi-Fi Network adapter and then hit on Update driver. To update driver automatically, you should use DriverFix tool.

3. Run Windows Troubleshooter:

You should right-tap on the Wi-Fi icon which is located at the bottom and then hit on Troubleshoot problems. Here, you should follow the instruction till the troubleshooter solves the issue.At last, you should close the troubleshooter. For help, hit on Www.office.com/setup.

4. Renew IP and Flush the DNS:

First in the Windows Search bar, you need to type cmd, and then right-click on Command prompt and just run it as an administrator. Now in the command line, you should type the commands and hit Enter key after each:

ipconfig /release

ipconfig /renew

At this point, you should wait for some time and then you need to type the command and just tap on Enter key:

ipconfig /flushdns

At last, you should close Command Prompt and then again try to connect to Wi-Fi.

5. Use 2.4 GHz Instead of 5 GHz Band on Dual-band Routers:

You should press Windows + S together, and then type Control in the box. After this, you should open Control Panel. Now from the Category view, you should open Network and Internet. After this, you should open Network and Sharing Center. Then, you have to choose Change adapter settings from the left side of the computer. At this point, you should right-click on your Wireless adapter and then open Properties. Here, you have to tap on Configure button. Next, you should choose the Advanced tab. Now in the left pane, you should scroll to WZC IBSS Number Channel. Then from the right drop-down menu, you should choose channels 1, 6, or 11. At last, you should confirm changes.

If the user need more details, then visit to the site of Microsoft through www.office.com/myaccount.

If Wi-Fi Keeps Disconnecting on Window 10! How to Fix it?

If in case, the user laptop suddenly disconnects from the Internet, then you should easily fix it by checking the network issues. This error occurs because of the bad network or router settings. If the user need any sort of help, then visit to the official site of MS Office via office.com/setup. In this blog, you will read the solution of Wi-Fi keeps disconnecting on Window 10.

Method to Fix if Wi-Fi Keeps Disconnecting on Window 10:

1. Use Network Troubleshooter:

First, in the home screen search box you should type Troubleshooting. Then, you have to open Troubleshoot settings. After this, you should tap on Additional troubleshooters. Now, you should hit on Internet Connections in order to run the dedicated troubleshooter.

2. Uninstall Network Card device:

You need to type Device Manager in the home screen search box and then press Enter key. After this, you have to expand Network Adaptor and then you need to right-click on Network Card. At last, yu should tap on Uninstall option and then restart the computer system. For assistance, just tap on office.com/setup.

3. Tweaking Power options:

You should visit to Control Panel and then tap on Device Manager. After this, you should right click on your installed network adapter and then select Properties from the menu. Now, you should look for Power Management tab. Here, you should uncheck Allow computer to turn off this device to save power and then tap on OK button to save changes.

The other way is you should press the Windows button aka the Windows Orb. And then, you should type Control Panel and then select Power Options under Control Panel. Now, you should click on Change Plan Settings which is next to your selected plan. At this point, you should tap on Change Advanced Power Settings in Edit Plan Settings. Just scroll down to Wireless Adapter Settings and then expand it, and after this, expand Power Saving Mode. At last, you should tap on the On battery and Plugged in drop downs and then choose Maximum Performance on both.

4. Disable Roaming Sensitivity:

You should type control panel in the search box and then choose Control Panel from the list of results. Now, you should locate and then click on Network and Sharing Center. Here, the Network and Sharing Center window open up on your computer screen. Then in the left pane, you have to tap on Change adapter settings. At this point, a List of network connections will display on your screen. Now, you should right-click on your wireless connection and then select Properties from the menu. And if the Properties window opens, then click on Configure. Then, you have to go to Advanced tab and then select Roaming Sensitivity. At last, you should set it to Disabled and then tap on OK button and then Apply option in order to save changes.

The above method will help you to fix Wi-Fi keeps disconnecting on Window 10. If the customer requires help, then visit to the MS Office site via www.office.com/setup.

How to Troubleshoot Wi-Fi Range Issues on Window 10?

Wi-Fi is a great medium to connect online and it also keeps you away from wires. But some users have issues with the Wi-Fi range. So, in this blog, you will read the solution of Wi-Fi issues on Window 10. For assistance or support, just contact MS Office via office.com/setup.

Method To troubleshoot Wi-Fi Issues on Window 10: Office.com/setup

1. Update your Network Adapter Drivers:

For this, you should visit your motherboard or network adapter manufacturer’s website and then just download the latest drivers. Or you should uninstall your currently installed Wi-Fi drivers and start using the default drivers. For this, you should press Windows Key + X altogether and then select Device Manager. After this, you should locate your wireless adapter in Device Manager, and just right click on it and then select Uninstall option. When your driver has been uninstalled, then you should restart your computer. And this will install the default driver and then the issue will be fixed.

2. Change Wi-Fi Adapter Power Settings to Maximum performance:

For this, you should press Windows Key + S and then enter Power Options. After this, you should select Power Options from the menu. And when the Power Options window opens, then you should locate your current plan and then click on Change plan settings. Now, you have to click on Change advanced power settings. Then, you should locate Wireless Adapter Settings and after this, set the Power Saving Mode to Maximum Performance. At last, you should click on Apply option and then OK to save the changes.

3. Change Sensibility Value:

You should press Windows Key + X and then select Device Manager from the list. When the Device Manager opens, then you should locate your Wi-Fi adapter, just right-click on it and then select Properties. After this, you should go to the Advanced tab and then locate Roaming Sensitivity Level, Roaming Aggressiveness or Roam Tendency to Highest or Aggressive. Now, you should set Transmit Power or Transmit Power Level to Highest. Then, you have to select Antenna Diversity and then set it to Auto. Here, in Band Preference you should choose Prefer 802.11a if in case, your wireless network is using 5GHz frequency or you can set it to Prefer 802.11g/b if your wireless network is using 2.4GHz frequency. At last, just save the changes and then restart your device.

4. Disable Bluetooth:

You should open Device Manager by pressing Windows Key + X and then choose Device Manager from the menu. When the Device Manager starts, you should go to Bluetooth section and then expand it. At last, you should locate your Bluetooth adapter, just right click on it and then select Disable from the menu.

5. Set Antenna Diversity to Auxiliary:

For this, you should open Device Manager and then locate your wireless adapter, just right click on it and then choose Properties. After this, you should go to Advanced tab and then set Antenna diversity to Auxiliary. At the end, just save changes and then check if the issue is fixed or not.

For more help, user can contact to the technician of MS Office through office.com/setup.