If the user is mouse lag issue, then it will affect the productivity of the user. But if the user wants to fix this issue then they must this article. In case, after reading they still find problem then they can go to the site of Microsoft via office.com/myaccount.
Method to Fix If Mouse Lags in Window 10 and Window 11:
1. Update Mouse Driver:
First, you should right-click on Start button and then choose Device Manager from the list. After this, you should select Mice and other pointing devices and then double-click your mouse. Now, you have to open the Driver menu and then hit on Update driver. Then in the next windows, you need to Search automatically for drivers option. If new drivers are there, then your computer system will install it and then you should restart your Computer system. If incase, you receive the message that you already have the best drivers, then you should hit on Search for updated drivers on Windows Update. Here, you are redirected to the Windows Update section and then choose View optional updates. Next, you have to tap on Driver updates in order to expand the section and then just look for any mouse driver. If the user find one, then you should check its box from the left and then tap on the Download and install button.
2. Enable / Disable Scroll Inactive Windows option:
For Windows 10:
You should tap on Start button and then select Settings. After this, you should choose Devices option. Then, you have to tap on Mouse from the left side. At this point, you have to locate the Scroll Inactive Windows option and then just disable / enable it. You should disable and enable this option for a few times and then just check the issue is resolved or not.
For Windows 11:
You have to press Win key + X together and then select Settings. After this, you should select Bluetooth and devices. Now, you have to select the Mouse option. Here, you should Toggle the Scroll inactive windows when hovering over them option and then just check the issue persists or not.
3. Change PalmCheck Threshold in Windows:
You should press Win + X keys together and then select Settings from the list. Now, you should select Devices option from the list. Then, you should hit on Touchpad from the left side and then choose Settings under Synaptics Touchpad. Lastly, you will get the PalmCheck slider to the left.
4. Set Touchpad Sensitivity:
For Windows 10:
You should hit on Start button and then choose Settings app. After this, you should choose Devices from the list. Then, you have to choose Touchpad from the left side. Now, you have to hit on Touchpad sensitivity menu and then just change it to High sensitivity or Most sensitive. But if the user is not using the touchpad then you should disable it from the window, just by toggle off the Touchpad option from the top.
For Windows 11:
Just right-click on Start and then select Settings. After this, you should hiton Bluetooth and devices. Then under the Gestures and interaction section, you should move the slider named Cursor speed and then just change the mouse sensitivity.
If the user need any type of help related to the issue, then they can visit to the site via www.office.com/setup.