What is the Method to Create A Slideshow with Music on Windows?

If the user wants to create a slideshow with music and pics in the background then you should read the below method. And for assistance, hit on office.com/myaccount.

Method to Create A Slideshow with Music on Windows:

1. Create Slideshow through Photos App:

The user should tap on the magnifying glass icon just to open the search bar. After this, you should write Photo and then hit on first entry just to open the Photos app. Now in the Photos app, you should tap on the Video Editor tab which is located on top. Here in the new tab, you should hit on the New video project button which there in the middle of the screen. Then in the new window, you should name the slideshow and hit on OK. At this point, you should tap on Add button which is in the Project library. Next, drop down menu prompts you which source you wish to use and then choose From this PC. The user can choose the images which you wish to use and then highlight the images in the Project library and just drag it to the Storyboard section. Keep in mind the user can edit for how long each photo should be on screen by tapping on number and by changing the time. If you want to add music, then tap on Custom audio which is on the top. Then, in this new window, you should tap on the Add audio file button which is at the top. The customer can choose the song or audio file which you wish to add. If you select the how long you wish the audio file to last, then hit on Done. The customer can test the slideshow by hitting on the play button which is in the test video in the corner. After this, hit on Finish video which is in the upper right side of the screen. You will view the small window and then tap on the drop-down menu just under Video quality in order to choose the slideshow’s resolution. At this point, you should choose the Export button and then name the slideshow which you have created and then hit on Export option. At last, you can view the slideshow and can hear the whole thing.

2. Use Icecream Slideshow Maker:

First, download Icecream Slideshow Maker and tap on Save file. After this, double-hit on the file which is in the Downloads section and set-up the process. When you set up, then check the box which is next to Launch Icecream slideshow Maker is ticked and then tap on Finish. Here in the open Icecream Slideshow Maker, you should add pictures just by taping on Add Photo or Add Folder and then choose Add Folder. Then in the File Explorer, you should choose the folder which you wish to use and hit on Select Folder. The folder of pictures will be organized in the in the folder and then setup the slideshow. Here, the Slideshow Maker will add an opening slide and then you can remove by tapping on Eye icon. For editing, hit on My slideshow in the Text column. The user can change the background’s color, title, text font and also transition effects. After making changes, tap on Save button. To change the duration of all slide, just select the time and hit on Apply to all. At this point, hit on Add to customize the slide. After changing the font and color, tap on Save option. For changing the transition effect, tap on Random. The user can add music just by dragging and dropping an audio file to the Add Audio section. When you add the audio file, hit on the blue Preview button. At last, just tap on the Create button to complete. When you create the slideshow, you can post the slideshow on YouTube.

For more info about creating slideshow, go to www.office.com/setup.

What is the Method to Fix PANIC_STACK _SWITCH Blue Screen Error in Window 10?

The user sometimes encounters the issue PANIC_STACK _SWITCH Blue Screen Error in Window 10 because of outdated drivers or corrupted files. In this blog, you will read the method to fix PANIC_STACK _SWITCH Blue Screen Error. For details, navigate to www.office.com/myaccount.  

Method to Fix PANIC_STACK _SWITCH Blue Screen in Window 10:

1. Download Windows Updates and Update your Drivers:

To fix this issue, you should download Windows 10 updates so that your PC runs without any issue and it also keeps your Windows up to date. Because, updates fix many hardware and software issues. As outdated or incompatible driver’s results in BSoD error, so you should update your drivers. You should update all the drivers in your PC to avoid errors. Or, the user can also download all the necessary files from the Device Manager and for this, you should open Power User Menu just by tapping on Win Key + X altogether and then tap on Device Manager. Here, you should locate the driver which you want to update and then right-tap on it. At this point, choose Update driver software from the menu. Then, tap on the option of Search automatically for updated driver software. At the end, follow the directions and Windows 10 will automatically download the driver.

2. Run BSOD Troubleshooter:

The customer should open the Settings app and then visit to Update & Security section. Now, you should choose Troubleshoot option from the menu on the left side. Then, choose BSOD from the right side and then hit on Run the troubleshooter. At last, complete the troubleshooting process by following the directions.

3. Run SFC Scan:

For scanning, you should right-tap on the Start Menu button and then open Command Prompt. Now, you should input the line and hit on Enter key: sfc/scannow

After this, wait till the process complete. At last, close the Command Prompt and just restart your system.

4. Run DISM:

To run DSIM, you should right-tap on Start and then open Command Prompt (Admin). Then, type the command and hit on Enter button:

DISM /Online /Cleanup-Image /RestoreHealth

Next, wait for the scan to complete. At last, just Restart your device and update it again.

With Windows installation media:

The user should insert the Windows installation media. After this, right-tap on the Start menu and then from the menu, you should select the Command Prompt as Admin. Here in the command line, you need to type the commands and tap on Enter after each command:

dism /online /cleanup-image /scanhealth

dism /online /cleanup-image /restorehealth

At this point, you should write the command and tap on Enter key:

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess

Next, just change X value with the letter of the mounted drive. At last, just restart your device.

5. Check your Screensaver:

To check, tap on Win Key + S simultaneously and then input screen saver. After this, select Change screen saver from the list of options. If Screen Saver Settings window opens up on your screen, then check your screen saver. At last, select the screen saver which you wish to use from the list and then tap on Apply and OK button to save changes.

This method helps to fix PANIC_STACK _SWITCH Blue Screen in Window 10. For more help, go to www.office.com/setup.

What is the Method To Fix Fatal System Error on Window 10/11?

Sometimes, users face Fatal System Error on Window 10/11 due to corrupted files and out of date drivers. In this article, you will read the method to fix fatal system error on Window 10/11. For help, hit on www.office.com/setup

Method To Fix Fatal System Error on Window 10/11:

1. Use DISM Command:

For this, first you have to boot your computer system from Windows 10 installation media. After this, you need to tap on Shift + F10 altogether to open Command Prompt. If the Command Prompt opens on your computer screen, then you should enter the line:

dism /image:c: /cleanup-image /revertpendingactions

Now, you should tap on Enter key to run it. At the end, you should wait for the procedure to finish and then check the error is fixed.

2. Repair your PC with Tool:

This cause of this error is a damaged system and compromised files. Hence, you should fix this issue with a professional Restoro tool.It will repair the broken or corrupted files and also remove the virus infection.With this, you can replace the elements which cause a BSoD error and you can create a restore point before you start the repair.

3. Disable Driver Signature Enforcement:

First of all, you should restart your computer system during the boot phase just to start the Automatic Repair process. After this, you should select Troubleshoot option and then go to Advanced options and just tap on Startup Settings. At last, you should tap on F7 key in order to select Disable driver signature enforcement.

4. Replace Corrupted Files:

This error is caused by corrupted system. The files like Winlogon, Userinit.exe and msgina.dll which you need to replace. All these files are there in the WindowsSystem32 directory and you should replace it just by copying the same files from a different Computer. When you copy these files from different device, then the system failure issue will be solved completely.

5. Repair your Registry:

To repair, the user should visit to the location and then copy the DEFAULT, SAM, SECURITY, SOFTWARE and SYSTEM files to some other location.

C:\Windows\System32\config

Now, you should visit to the folder:

C:\Windows\System32\Config\Regback

Here, you should copy the content to this location:

C:\Windows\System32\config

At last, just check the issue is solved or not.

6. Install Latest Updates and Drivers:

The user should tap on Windows Key + S simultaneously and then type in Settings. After this, you should navigate to Update & Security and then tap on Check for updates button. At last, Windows should install the necessary updates.

7. Run SFC Scan:

The customer should insert the disc and then just Restart the computer. After this, just tap on any key to boot from DVD. Now, you should select your keyboard layout, time, and language. At this point, you should choose Next option and then tap on Repair your computer. Here, you should tap on Troubleshoot option and then choose Advanced options. Next, you have to choose Command Prompt and then type the command and tap on Enter key:

SFC /SCANNOW /OFFBOOTDIR=C: /OFFWINDIR=C:Windows

With these solutions, you can fix the issue of Fatal System Error in Window 10/11. For more details, hit on www.office.com/myaccount or office.com/myaccount

If Error Windows Can’t Find One of the Files In this Theme! How To Resolve it?

In some cases, customer faces error like Windows Can’t Find one of the Files in this theme. This error basically arise because some element from or theme is damaged. To fix this issue, the customer must read the method to fix if Windows Can’t Find One of the files in this theme. For assistance, go to www.office.com/myaccount.

Solution To Resolve If Windows Can’t Find One of the Files In this Theme:

1. Change the Theme:

First of all, you should right-tap on the desktop and then choose the Personalize option. After this, you should choose Themes which is on the left side of the window and at last, you have to select another theme from there.

2. Delete Theme and Again Install it:

The user should right-tap on the Windows 10 desktop and then you have to choose Personalize option. Now, you need to hit on Themes which is located on the left side of the Settings window. Keep in mind, the user cannot delete the active theme means which is currently selected. So, you have to choose an alternative theme first and then just right-tap on the theme which you want to reinstall and then choose Delete option. If the user has got the theme from the Microsoft Store site, then you should hit on Get more themes in Microsoft Store. From here, you can search for your theme and just choose it and then hit on Get option. After this, you should tap on Open button in order to add the theme to the theme menu. Here, you need to choose apply the theme from there. But if your deleted theme came from another website, then you should open the site and again download it.

3. Switch Theme Background Setting to Picture:

For this, you should right-tap on the desktop and then choose Personalize. After this, you should hit on Background option from the left side of the screen. Now, you should choose Picture from the Background drop-down menu and then hit on the Browse button in order to choose a wallpaper. Next, you have to choose a picture from your storage drive and then hit on Choose picture.Then, you will find that the image is added to the backgrounds list. At the end, you just have to choose it and then go to choose a fit option.

4. Disable your Custom Screen Saver:

To disable, you should right-tap on an empty space in your computer system and then choose Personalize option. Now, you have to choose Lock screen option from the left side of the screen and then hit on the Screen saver settings option which is on the right side. After this, from the screen saver option you should hit on the drop-down menu and then choose None option. At last, you should tap on the Apply and OK option just to accept the settings.

5. Switch off Theme Sync Setting:

To switch off, you should first input sync your settings in Cortana’s search box and then tap on the option from the results. After this, you should toggle the Theme setting to off. Or, the user can toggle Sync settings off just to turn off all the synchronization. At the end, you have to restart Windows 10.

The above method helps to fix the issue if Window Can’t Find one of the Files in this Theme. For more information, the user should hit on www.office.com/setup.

How To Resolve Microsoft Office 365 Known Issues And Errors?

Microsoft Office is the popular suite but sometimes while using it the users face errors. To fix those errors, you should read the method to fix Microsoft Office 365 known issues. For help, go to www.office.com/setup or office.com/myaccount.  

Method To Resolve Microsoft Office 365 Known Issues And Errors:

1. Microsoft Office 365 Login Issues:

Check Credentials and Change Login Format:

You can fix this issue, just by changing the login format. MicrosoftAccountyour_email@outlook.com.

The user can also encounter this issue because of Generic Credential with a Persistence set to Session. Hence, you should find the problematic credential and just delete it. For this, you should tap on Win Key + S at the same time and then input Control Panel. Here, you should choose the Credential Manager. At last, you should find the problematic credentials and then recreate them.

Recreate your Email Profile:

To remove Microsoft Office credentials and your profile. For this, you should open Outlook and then visit to File. After this, you should tap on Account Settings and then hit on Manage Profiles. At this point, you should choose Show Profiles. Now, you should choose your profile and then tap on Remove button.

After this, you should create a new Outlook profile. For this, you should open Outlook. Then, you have to visit to File and then tap on Account Settings. Here, you should tap on Manage Profiles and then tap on Show Profiles and then hit on Add. Next, you should input the profile name and then tap on OK button. At last, follow the directions to finish the account creation process. When you create a new account, then check the issue is fixed or not.

Update Office to Latest Version:

For this, you should open Office application. After this, you should visit to File and then tap on Account. Now, you should click on Update Options and then tap on Update Now button. Here, you will find Office will download all the available updates and just install it. When the updates are installed, then check the issue is solved.

2. Microsoft Office 365 Activation Issues:

Switch off Windows Firewall:

The customer can switch off the firewall through Control Panel. After this, you should input Windows Firewall in the Start search box and then open the Control Panel tab. Now, you should tap on Turn Windows Firewall on or off which is on the left side of the tab. At last, you should choose the option Turn off Windows Firewall.

Repair MS Office Suite:

First of all, you need to choose Programs and Features option to open the Control Panel tab. After this, right-tap on the MS Office suite and just choose Change option. It will open the Office diagnostic tool. Here, you should choose Quick Repair option in the window. Or, the user can choose the Online Repair option just to reinstall the suite. At last, tap on Repair button and then follow the directions of diagnostic wizard.

Reset TCP/IP in Command Prompt:

You should choose Command Prompt as Admin in the Win + X menu. After this, input the netsh int ip reset resettcpip.txt command in the Prompt window and then hit on Return key.

With this above method, you can solve Microsoft Office 365 Known issues and errors. For assistance, hit on www.office.com/setup365.

How To Troubleshoot Outlook Error Code 0x80042108 in Windows 10?

When the user faces Outlook Error 0x80042108, then they cannot receive or send emails. In this blog, you will read the method to fix the issue Outlook Error 0x80042108 in Window 10. For help, tap on www.office.com/myaccount.

Method to Troubleshoot Outlook Error Code 0x80042108 in Windows 10:

1. Switch off your Antivirus:

Sometimes, third-party antivirus which has email scanners and firewalls interferes in your device and results in error 0x80042108. To fix this issue, you should temporarily disable antivirus just by right-hit on the system tray icons and then choose a disable context menu setting. After this, you need to choose to temporarily deactivate the antivirus before you open Outlook. It is advised you should switch to a better antivirus tool which does not interfere in your email apps.

2. Reinstall Outlook:

If you reinstall Outlook, then it will provide a fresh configuration. And this will also resolve the issues with original Outlook installation.  You should uninstall the application with third-party software to erase leftover registry entries. Keep in mind the user can uninstall it manually through Windows settings. For this, you should write remove from your taskbar and then open Add or remove programs. After this, you need to find Outlook in the list and then choose Uninstall option. It is advised you should use third-party uninstaller software to remove stubborn programs and unwanted files.

3.  Check Internet Connection:

In order to fix the issue, you should first check your internet connection is working or not. In case, your internet connection is not working then you can’t send or receive emails. To fix this issue, you should try to reset the router or you can use the Internet Connections troubleshooter in Windows. For this, you should enter ‘troubleshoot’ in Cortana’s search box and then tap on Troubleshoot option. After this, choose Internet Connections troubleshooter.

4. Run Outlook in Safe Mode:

To fix the issue, you should open Outlook in Safe Mode. For this, you should press the Win key + R hotkey at the same time and then input Outlook /safe in Run’s text box. This will open Outlook in Safe Mode if you tap on OK button.

5. Switch off Windows Firewall:

For this, you should tap on Windows Firewall in order to open the Control Panel tab. After this, you should tap on Turn Windows Firewall on or off in order to open settings. Now, you should choose both the Turn off Windows Firewall options and then hit on OK button to switch the firewall off. If it fixes the app, then tap on Allow an app or feature through on the Windows Firewall tab. Here, you have to tap on the Change settings button. You should scroll the list of apps till you find Outlook. At this point, you should select Outlook‘s check boxes and then hit on OK button to apply the new settings. At last, you should switch the Windows Firewall back on.

6. Check Windows Update Service is on:

You should check Windows Update’s configuration and then input service in the Cortana search box. After this, you should choose Services in order to open the window. Now, you should scroll down to the Windows Update service. After this, you should double-tap on Windows Update just to open the window. Then, you need to choose Automatic option from the Startup type drop-down menu. At this point, you should tap on Apply and then hit on OK buttons just to close the window. At last, you should Restart Windows and then you have to open the Outlook application.

For more assistance, the customer should visit to the website of MS Office via www.office.com/setup or office.com/setup365.

If BUGCODE_NDIS_DRIVER Error on Window 10! How to Fix it?

If the user is getting BUGCODE_NDIS_DRIVER error on Window 10, then this means the drivers of the device are corrupted. You can fix this issue by installing third party software and updating drivers. In this blog, you will read the method to fix BUGCODE _NDIS_DRIVER Error on Window 10. For help, hit on office.com/myaccount.

Method to Fix BUGCODE _NDIS_DRIVER Error on Window 10:

1. Use Third-Party BSoD Fixer:

To fix this issue, you should use software which will scan your system for damaged files and then it will repair or replace them. Restoro is an online database which will replace any elements that leads to BSoD error. It will create a restore point before it begins the repair process as it helps your computer if something goes wrong.

2. Update your Windows 10:

If you are getting this issue, then this means your computer system has problems with hardware or software. In order to fix this error, you should use Windows Update and then download Windows 10 patches. These patches will fix the hardware or software issues and when you install the latest patches then it will stop Blue Screen of Death errors from appearing on your screen.

3. Update your Drivers:

If you want to get rid of this error, then you should update the drivers. If you wanted to keep your computer free from errors, then you should update your drivers. You can update your drivers just by going to the hardware manufacturer’s website and just download the latest drivers for your device.

4. Disable or Uninstall Wi-Fi Adapter Software:

To fix this issue, you should unplug your USB Wi-Fi adapter before you start your computer. After this, you should disable Wi-Fi software and then connect Wi-Fi adapter when you start your computer. Here, Windows 10 will install the default drivers automatically for your Wi-Fi adapter. If in case, you do not find the default drivers, then you can download the new drivers or just install it from CD which you get with your Wi-Fi adapter.

5. Perform Clean Boot:

For this, you should press Windows Key + R at the same time and then input msconfig. After this, you should tap on Enter or OK button. If Windows Configuration window displays on your screen, then choose Selective startup and then uncheck Load startup items. Now, you have to visit to Services tab. At this point, you should check Hide all Microsoft services option and then tap on Disable all. Then, you have to hit on Apply and OK button. If it prompts to restart your computer, then select not to. Here, you should begin Task Manager just by tapping on Ctrl + Shift + Esc. If Task Manager begins, then go to Startup tab. Next, you should right-tap on each entry on the list and then choose Disable option from the menu. At the end, you should close Task Manager and then restart your system.

With this above method, you can resolve the issue if BUGCODE_NDIS_DRIVER error on Window 10. If you need any information related to Window 10, then visit to Www.Office.com/setup or office.com/myaccount

How To Perform Factory Reset on Window 10?

Sometimes, the issues occur with the user’s OS but you can easily deal with it by performing a factory reset on Window 10. In this blog, you will read the method to perform the factory reset on Window 10. For more detailed information, navigate to office.com/myaccount.  

Method To Perform Factory Reset on Window 10:

1. Use Settings App:

First of all, you should open the Settings app just by tapping on Windows Key + I key altogether. After this, you should go to Update & security section. Now, you should visit to Recovery tab and then in Reset this PC section you have to tap on Get started button. Here, you will view two options on the screen, Keep my files and Remove everything. This will remove all your installed applications and keep your personal files. When you select Keep my files option, then follow the directions on the screen just to finish the reset procedure.

If you use Keep my files option, then it is advised you should keep the back up of your files. But if this option, does not fix the issue then you should use Remove everything option. For this, you should open the Settings app and then visit to Update & security. Now, you should hit on Recovery button and then tap on the Get started button in Reset this PC section. After this, from the list of options you need to select Remove everything. Here, you should select between two options, Just remove my files and Remove files and clean the drive. This option will remove all your files from the installation drive, but your files will not get removed permanently and you can recover these files with special software. The user must back up their important files in the external storage device.

2. Use Advanced Startup Options:

The customer should open the Start Menu and then hit on Power button. After this, you need to press the Shift key and then tap on Restart option. Here, you can start Advanced Startup just by pressing the Shift key and then select Restart option from the login screen. Now, you will see other options and then select Troubleshoot option. Then, you should select Reset this PC option. At this point, you should select Keep my files if in case, you do not wish to remove all files from your computer or you can select Remove everything in order to perform a complete reset.

3. Use Recovery Drive:

To create a Recovery Drive, you should press Windows Key + S simultaneously and then input recovery drive. Then from the list of option, you should choose Create a recovery drive. If Recovery Drive window opens up on your screen, then just check Back up system files to the recovery drive and then hit on Next option. Here, the user should ensure USB flash drive is connected to the computer. Now, you should choose it from the list and then tap on Next option. For this, you require a USB flash drive which is 8GB or larger just to create a Recovery Drive. At last, you need to follow the on screen directions to finish the Recovery Drive creation process. Keep in mind, all your files from USB flash drive will be removed if you create Recovery Drive.

4. Use System Image:

You need to tap on Win Key + S at the same time and then input backup. After this, you should choose Backup and Restore option. If Backup and Restore window opens up on your screen, then choose Create a system image option from the menu which is on the left side. Here, you should choose where you wish to store the system image and then tap on Next option. At last, you need to follow the instructions to finish the procedure.

It is advised you should store the system image on a USB flash drive or a portable hard drive as it is quite large. When you create a system image, then you should reset your PC. For this, you should first start Advanced Startup. Now, you need to choose Troubleshoot and then tap on Advanced options. After this, you should hit on System Image Recovery. At last, you should choose your system image and then follow the directions which are on your screen.

With this method, you can easily perform factory reset on Window 10. For more help, go to MS Office official site via www.office.com/myaccount.

If Online/ Offline Videos Won’t Play on Window 10! How to Fix it?

If in case, you are having issues in Window 10 like videos won’t play on your OS. Then to fix this issue, it is advised you should use professional looking software. In this article, you will read the method to fix if Video won’t play on Window 10. For help, visit to MS Office site via www.office.com/myaccount.

Method To Fix Videos Won’t Play on Window 10:

1. Uninstall and Reinstall Display Driver:

For this, first the user has to right-tap on Start option and then chooses Device Manager. Here from the list of devices, you need to choose Display drivers in order to expand the list. Now, you should right-hit on the device and then tap on Uninstall option. At this point, you have to make sure you delete the driver package option from the system is checked in order to delete the installed driver package. Then, you need to visit to the Action menu. After this, you choose the option Scan for Hardware changes just to reinstall the driver. At last, you need to close and just restart the gadgets.

2. Convert Video into Readable Format:

The user needs to download Adobe Premiere Pro in your computer system. After this, you should Install Adobe Premiere Pro. Now, you need to log in your Adobe account and then open Adobe Premiere Pro. At this point, you should load a Video File in the Adobe Media Encoder Queue. For this, you should tap on the + button in the queue panel in order to add your video to the queue. Here, you need to select a file format and then select Quality Preset. Next, you should choose your save location and then Start the conversion. At last, you should again open the video.

3. Automatically Update Drivers:

Keep in mind when your drivers are outdated, then computer will start becoming sluggish and slow and then it will result in performance problems like video issues etc. It is advised you should install the correct version of drivers in your device with the dedicated tool like DriverFix which will update all your drivers with just single click.

4. Check Proper codec is installed:

If in case, videos are not playing in your device, then you should check if the proper codec is installed or not. To fix this issue, you can use WinX HD Video Converter Deluxe to convert video formats/codec to MP4, MKV, WMV, AVI, MOV, H.264, etc. With this, you can make sure the other elements of your project are up to standard and you can get access to any video.

5. Install Missing plug-ins:

There are chances that you are missing Adobe Flash or Silverlight plug-ins which will enable video playback. You should get the right or missing plug-ins and then again check if the video is playing or not.

6. Open Video in Browser:

First of all, you should open Internet Explorer. Then, you need to tap on Tools and just hit on Manage Add-ons. Now under Add-on Types, you should tap on Toolbars and Extensions. Here under Show, you should hit on All add-ons. At this point, you should choose the Flash and Silverlight add-ons. At last, you should tap on Enable and then again play the video.

7. Check Available Windows Updates:

Go to Start button and then choose Settings option. Now, hit on Update and Security. Then, you should tap on Windows Updates. At this point, you should Check for Updates and then Install the updates which are pending.

With this method, you can easily resolve the issue if videos won’t play on Window 10. For assistance, go to www.office.com/setup

If AltGr Key Not Working on Window 10! How To Fix it?

In some cases, user encounters AltGr key not working on Window 10. To fix this issue, you should close or shut down the Remote Desktop. In this blog, you will read the method to fix if AltGr not working on Window 10. For assistance, hit on www.office.com/setup.

Method To Fix If AltGr Not Working on Window 10:

1. Uninstall Problematic Apps:

If the user wants to get rid of this issue, then they should disable/uninstall the problematic apps and programs.

Close your Remote Desktop:

Sometimes, to fix this issue you should shut down your RDP (remote desktop) in order to get the key to work again. If you want to temporarily disconnect from your session, then you should tap on the Close option which is on the connections bar.

Disable Hyper-V:

For this, you should press Windows key + X key at the same time and then tap on Apps and Features. Now, you should scroll down and just find the Programs and Features option and just hit on it. Then in the left side, you should choose Turn Windows features on / off. At this point, you should find the Hyper-V option and just uncheck it. At the end, you should tap on OK button and then reboot.

Uninstall Synaptics:

For uninstalling, you should press Windows + X together and then select Device Manager. Now, you should find and right-tap on the Synaptic device driver. At this point, you should choose Uninstall device. The user should uninstall all the instances of the Synaptics device in order to remove the driver completely. For this, you should visit to Add/Remove Programs section to uninstall Synaptics again. At last, you should Reboot the device and check AltGr key has got the normal functionality.

Use Touch Option to Repair Mouse:

The customer should go back to the Device Manager and just look for the option HID-compliant mouse under Mouse. At last, you should hit on it and then tap on green icon in order to update the driver. It will update the settings and it will return to normal.

2. Add your Language:

To add your language, you should hit on Start button and then choose the Settings app. After this, you should select Time & Language and then tap on Region and Language. Now, you should tap on Add a language just under languages option. At this point, you should select the keyboard language which you are using from the displayed list and then choose Next option. Here, you should read the language features and then choose Install option to add it. If the user wants to make the new language the default one, then tap on it and just choose Set as default.

3. Restart CTFMON.EXE:

To restart, you should tap on WIN+R keys. It will opens the run dialog box. After this, you should write the below command and then hit on Enter button:

C:WindowsSystem32ctfmon.exe

At the end, you will find that your AltGr key will start working.

4. Update your System:

To update your device, you should tap on the Start option. After this, you should choose Settings and then tap on Update & Security. Now, you should choose Windows Update and then tap on Check for updates button. At last, you should Reboot and then check if the AltGr key works.

The above method helps to fix if AltGr key not working on Window 10. If the customer needs info about this issue, then go to www.office.com/myaccount.