If Outlook Not Receiving Emails But Can Send! How To Fix it?

Outlook is the best email service provider, but some users face issue while sending and receiving emails. So, in this blog you will read the solution to fix Outlook Not Receiving Emails but can Send. For support, the user can contact Microsoft support team via www.office.com/setup.

Method To Fix Outlook Not Receiving Emails But Can Send: Office.com/setup

1. Check Internet Connection:

You should open the ‘Service Status’ on your system and then expand its options.  After this, you should select the tab of ‘Current Status’. Now, you should scroll down and then click on ‘Outlook’. Here in the windows under the ‘Outlook’, if in case you view ‘Green Tick’ icon with ‘Running normally’, then it is not the problem.

 But if you find internet connection issue, then you should go to the ‘lower-right’ side of your screen and then hit on the ‘Globe’ icon. After this, you should click on the ‘Network and Internet Settings’ option just to open the folder. Now from the options which are there in the left-side, you should click on the ‘Status’ and then in the window you will ‘Not connected’ tab. Here under the same tab, you should click on the grey box which reads ‘Troubleshoot’. At this point, ‘Windows Network Diagnostics’ will begin scanning your system and detect the issue. At last, the issue will be detected and then you should click on the ‘Use troubleshooter and access Internet connection’.

2. Check and Remove the Junk Mail Filter:

You should open Outlook Web App on your computer system and then log in to your account. Now in Outlook 365 account page, you should go to the ‘Junk email’ icon and then click on it. From drop-down options, just click on the ‘Junk Email Options’ menu. Here, the new window pop ups and it will show you the Incoming Messages Filtering levels. If in case, you have enabled ‘High to low’ option, then just disable it. At this point, you should choose the ‘Low’ for testing, if in case you are still getting all the emails in ‘Junk emails’. At last, click on the ‘Apply’ option and then tap on ‘Ok’ button to complete the process.

3. Configure Correct Username and Password:

You should open Outlook and then go to the ‘File’ option which is on the ‘upper-left’ side of your home page. After this from drop down options, you should click on the ‘Account Setting’. Here you should expand the options and then click on the ‘Account Settings’ again just to open the folder. Now ‘A dialogue box’ will pop up on your computer screen, which reads ‘Your Email Address’. At this point, you should double-click on your ‘Email Address’ to check the details are authentic. Here, you should re-enter Username,  Email Address and Password. When you re-enter the correct Outlook login details, then click on ‘Ok’ button.

4. Reset the Inbox Filter:

You should open Outlook and then go to the ‘Home’ page. After this, you should visit to the ‘Inbox’ and then click on the blue color ‘Filter’ link which is present in the right side of the tab. From the drop-down menu, you should click on ‘Filter’ and then check ‘All’ option. Now, you should scroll down and then go to the ‘Sort By’ option and just expand its options. Here from the options, you should click on the ‘Date’.

The above are some of the solution of the issue if “Outlook Not Receiving Emails but can Send”. If the user need support, then they can contact Microsoft Customer care via www.office.com/setup.

What are the Microsoft 365 Feature which Can Empower Users?

Microsoft Office is not only known for its benefits but now it drives into new level of collaboration and creativity. This software has made the life easier and also increases the productivity of the firm. There are many IT application of this software which are useful in homes, colleges, schools, offices and businesses etc. Each and every application of this software has different functions like Formatting, editing, creating text document and making professional looking presentation etc. This software has friendly user interface and can be easily installed through www.office.com/setup.

Microsoft 365 Feature which Can Empower Users:

  1. Create Professional Looking Presentation: With PowerPoint Designer you can easily create beautiful presentations. Because it is powered by artificial intelligence (AI), which helps you to build professional-looking presentations with attractive slide designs, icons, themes, and illustrations for greater visual impact. When you add text to a slide, you can change the background image and designs.
  2. Visualize Your Data: Excel helps to create high-quality documents, presentations, and spreadsheets in very less time. In this you can easily identify summaries, trends, and patterns. You can also get recommendations from Ideas, which speed up the process.
  3. Present like a Pro: When you made your content and graphs, PowerPoint Presenter Coach helps in your delivery. This will create an impactful presentation. Presenter Coach gives you real-time feedback and suggestions and with this you gain confidence and improve your public speaking abilities.
  4. Never Miss A Meeting: You can also record the meetings and group calls in Microsoft Teams and also you can capture audio, video, and screen-sharing activity. You can also play back meeting recordings and can also search for important items in the transcript. The recording goes in the cloud and is saved to Microsoft Stream. People can easily download it and share it with their colleagues.
  5. Live Outside the Inbox: The text-to-speech capability in Play My Emails helps busy professionals to stay productive anywhere. You can check your email before your first meeting. It helps to read all your emails, appointments, and events. You can also summarizes new and priority messages.

Read Also – How MS Office has become beneficial for the User?

For more details, you can visit to the official website of MS Office through www.office.com/setup. And for customer support, you can anytime call the customer care executive on their toll free number. If you are finding any kind of issues then also you can contact them.