Microsoft Account Archives - Office.com/Blog

July 14, 2022July 14, 2022

How to Close Your Microsoft Account?

If you are the existing Microsoft user, but for some reason you no longer require the Microsoft Account. Then, you can easily close the account by following the below method. For help, go to Microsoft via office.com/myaccount. In this blog, you will read the method to close MS Account.

Method To Close Your Microsoft Account:

If the user closes a Microsoft account, then Microsoft will make sure of two things:

You are trying to close your account, not somebody else.
After closing the account, the user does not leave anything important.

1. Before You Close your Account:

If you close your Microsoft account, then you cannot be able to sign in to the Microsoft products and use any services. It will remove all the services linked with your account such as Outlook.com, Hotmail, Live, and MSN email accounts, OneDrive files, Xbox Live data and GamerTag, Skype ID and contacts, NuGet.org account, Account balance and unused Reward points. Keep in mind the user can not remove one of the services and keep others.

Hence, before you close your account you should cancel subscriptions, and ensure you do not leave anything important such as files, money, or emails.

2. Use Money in your Account:

You should use the money in your Microsoft account by purchasing digital content from MS Store. If you want to check how much money is there in your MS account, then sign in to MS account website. The user should also check their Skype account balance and use the unused credits.

3. Cancel Subscription Linked With your Account:

The user should cancel their Microsoft subscriptions. For this, first they have to Sign in to Services & subscriptions on the MS account website. For paid subscription, the user should visit to the subscription which they wish to cancel and then choose Payment & billing which display under subscription which they wish to cancel. At last, just choose Cancel option and follow the instructions provided on the screen.

4. Let Everybody Know that your MS Account is Closed:

The user can set up an automatic reply for everyone, so that they came to know that your account is closed.

For this, first you have to Sign in to your Outlook.com inbox. Now, you should choose the Options icon and then choose Options.
Here under Managing your account, you have to choose Sending automated vacation replies and then just follow the instructions.

The user can select Email forwarding just under Managing your account, so that you receive email on different email address. Keep in mind both automatic replies and email forwarding will work for only 60 days after you close your MS account.

5. Save your Important Files and Data:

If the user has any file or information linked with their closed account, then they should save a copy of that file. Like, document, email, photos which you saved in Outlook.com, Hotmail, or OneDrive, Purchasing information which is saved at Microsoft.com and the data on MSN Money.

6. Method To Close your MS Account:

For this, you should go to Close your account.
Then, sign in to your account and then double-check the account which you wish to delete.
Now, just check the page which shows the correct MS account, and then choose Next option.
Here, you should read the list and then choose the checkboxes to show that you’ve read each item. After this, you have to choose the reason for closing the account.
At last, you should choose Mark account for closure.

With this above method, the user can close MS Account. For more help, the user can visit to the site of Microsoft via office.com/myaccount.

Also Visit Here :- How to Change Email Address or Phone Number for MS Account?

July 12, 2022July 12, 2022

How to Troubleshoot Issues While Signing In To Window 10?

If the user find issues while signing in to Window 10, then they should follow the below methods to fix this issue. For assistance, the user can go to MS Account via Www.office.com/myaccount.

Method to Troubleshoot Issues While Signing In to Window 10:

1. Restart Your Device:

If you find the updates are available, then you should choose Power and then hit on Update. At last, restart your device and then finish installing updates.

2. Check Your Internet Connection:

First, check you’re connected to the internet just by choosing Network option which is present on the lock screen of your device. In case, you face issues while connecting to Wi-Fi, then try to connect your device directly to the router with an Ethernet cable.

If you still face connectivity problems, then check your internet connection by using a different device.

3. Check Your Password:

1. First, you should type your password by using the on-screen keyboard. After this, you should choose Accessibility and then tap On-screen keyboard and then choose the keys in order to type your password.

2. You should check Caps Lock is off.

3. The user should make sure that you’re entering the right information like a password in the Password field and a PIN in the PIN field. But if the user is using a Microsoft account via office.com/myaccount, then they can switch between entering a PIN and a password just by choosing Sign-in options.

4. In case, the user use more than one keyboard layout, then check that the keyboard language which you’re using is selected. In order to check your keyboard layout, you should choose the input method.

5. If the user has changed the password, then enter your previous password again. In case, your previous password works, then you should lock your device and then just unlock it by using your new password.

6. The user should test their password by using other device by sign in to office.com/myaccount. In case, your password works, but MS account shows that your account is locked, then you have to resolve the issue.

7. Before you type your password or PIN, you should select Reveal. With this, the user can double-check if they are typing the right password or PIN before they enter it.

4. Reset Your Password:

If the user have a Microsoft account:

In the sign-in screen, you should type your MS account name if in case, it’s not shows. If you find multiple accounts on the PC, then select the one to reset.
After this, you should choose I forgot my password just below the password text box.
Then, on the Recover your account screen, you need to type the characters which appear in the box, and then choose Next.
Here in the Verify your identity screen, you should select to receive your security code via text or email message. In case, you select text, then type the last four digits of your phone number, and choose Send code.
If you get the code as a text on a separate device, then enter it and choose Next.
In the Reset your password screen, you should create a new password and click on Next. It will set your new password. You should choose Next again in order to return to the sign-in screen.
At last, you should Sign in with your new MS account password.

Through this way, the user can fix issues while signing in to Window 10. For help, visit to office.com/myaccount.

June 27, 2022June 27, 2022

How to fix If “Your account is not enabled for Microsoft Forms”?

Generally, Microsoft Forms is enabled for everyone in an organization. But, sometimes a specific person is not able to access the Forms. In this situation, admin should check the license of that person and just enable the feature to his account. For MS Account information, go to www.office.com/myaccount.

Method To Fix If Your account is not enabled for Microsoft Forms:

1. Enable Microsoft Forms account for Particular People in your Organization:

1. First, you should visit to Microsoft 365 for the business portal and then sign in to your work or school account as an admin.

2. The user can also sign in to your Microsoft 365 admin account.

3. Then, on Microsoft 365 admin center page, you should expand Users which is on the left side of the screen.

4. After this, you should choose Active Users from the menu.

5. Here, you should visit to the right side and then look for the user. At this point, you should choose the box which is next to the name of the user for whom you wish to enable Microsoft Forms.

6. Now, you should go to the ribbon and then tap on Manage product licenses.

7. Next, you should tap on the Licenses and Apps tab which is in the user account form and then hit on the Apps section.

8. The user should check the box which is next to it, in order to enable Microsoft Forms for particular user.

9. In case, it is enabled, then just uncheck the box and check it again.

2. Enable Microsoft Forms for Everyone:

1. The user should go to Microsoft Azure in your browser and then sign in.

2. After this, you should expand the portal menu which is located on the left side of the pane and then hit on Azure Active Directory.

3. Then again in the left side, you should tap on Enterprise applications.

4. Now, in the right side, you should visit to the Application Type and then hit on it. Here, you will view a drop-down list.

5. Next from the drop-down, you should choose CollabDBService.

6. Here in the search result list, you should select CollabDBService.

7. At this point, from the Application Type drop-down list, you should choose Microsoft Applications.

8. Under the Application Type drop-down list, you should type Microsoft Forms in the search field.

9. Then in the search results list, you should choose Microsoft Forms.

10. For both CollabDBService and Microsoft Applications, you should follow the procedure.

11. The user should visit to the left side and just under Manage, you should tap on Properties.

12. Just on the right side, you should visit to the option – Enabled for users to sign-in? Here, you should move the toggle switch to No.

13. At last, you should press Save button.

3. Deselect and select Microsoft Forms:

1. For this, you should visit to Microsoft Forms and then deselect the box which is next to it. And then press Save changes.

2. After this, you should select it again and then tap on Save changes.

3. At last, wait for some time so that the changes to take place.

For more detailed information about Microsoft Account, visit to the site via www.office.com/myaccount.

June 23, 2022June 23, 2022

How To Install MS Office on Window PC by Using Online Microsoft Account?

The user can install MS Office 2013, 2016, or 2019 directly through their Online Microsoft account. For this, you should sign in to your Microsoft account via office.com/myaccount on the Microsoft Office websites. In this blog, you will read the method to install MS Office on Window PC through Online MS Account.

Method to Install MS Office on Microsoft Account:

First, you should sign in to your Microsoft account via www.office.com/myaccount. In case, you don’t have a MS account, then you should make an account.
After this, you should enter 25-character product key, country and also your language in the provided space and then hit on Next button. This information will link your copy of Office to your MS account.
Now, you should go back to your MS Account to install office. According to your version of Office, you should sign in at office.com/myaccount. From your account, go to Services and Subscriptions and just find the Office product which you want to install in your device and then hit on Install button.
Here, you will view a message, “Do you want to allow this app to make changes to your device”, just select Yes option and you will see the installation process will start.
At last, you will get a notification when the installation process is finish. Then, close the window and just open any Office application. Here, you should Agree to the License terms and then Office will get activated immediately.

How to Fix If Install Button on your Account Is Not Working?

1. Run Installation File:

According to your web browser, you should check the bottom of your screen where you will find the notification which asks you to Run or Save the installation file before clicking on Install option. Here, you should tap on the notification and then run the file before the installation start.

2. Always Use “Private” browsing in your Browser:

Browsers have a “private” browsing option. You should sign in to your MS office account from a private browsing window and then again press the installation button.

3: Open Internet Explorer Without add-ons:

For this, you should press Windows+R key from your keyboard in order to open the Run window. Then, in the search box you should type: iexplorer-extoff and then hit on OK. Again try to install Office.

4: Remove Temporary Files:

For this, you should open Internet Explorer and then press Alt+X key altogether. After this, select Internet Options and then tap on the General tab. Here, under Browsing History and then tap on Delete option. At this point, you should choose each category which you wish to delete from the list. Again, sign into your Microsoft account to install Office.

5: Reset Browser’s Settings:

First, you should close the web browser windows and also the running programs. After this, you should open Internet Explorer and then tap on the Tools file menu tab. Now, choose Internet Options and then open the Advanced tab, and select Reset button. Here, in the Reset Internet Explorer Settings box, you should again tap on Reset button and then press OK button. At last, Restart your computer system and sign in to your MS account again to install Office.

With this method, you can install Office on Window PC by using Online MS Account. For more details about MS Office account, visit to www.office.com/myaccount.

March 29, 2022March 29, 2022

How To Fix If I Can’t Click Anything on Window 10?

Today, mice become so complicated and they had their own drivers and updaters. But sometimes, drivers become damaged and missing. To fix this problem, you should follow the below method to fix Can’t Click Anything on Window 10. For details, visit to office.com/myaccount.

Method To Fix If I Can’t Click Anything on Window 10:

1. Restart Explorer.exe Process:

For this, you should press Ctrl + Shift + Esc key altogether to open the Task Manager. After this, you should hit on Ctrl + Alt + Delete key together and then hit Tab key to open Task Manager. Here in the Task Manager, you should press the Tab key till you select one of the processes. At this point, you should use the down arrow keys in your keyboard in order to choose Windows Explorer. If the right-hit is not working, then you should hit on Shift + F10 key together. Now, you should tap on Shift + F10 key altogether to bring up the context menu. Then, you should use the down arrow key and then choose End Task. Next, you should tap on Enter key to end the explorer.exe task. When the explorer.exe process is killed, then you view a black screen. Here, you should tap on Windows Key + R together. After this, you should write explorer.exe and press Enter key. It will relaunch your Windows Explorer. Lastly, you should use the mouse to click anything and check the issue is resolved or not.

2. Check your Keyboard for Issues:

Keep in mind faulty keyboard keys can stop the mouse from pressing right-click and left-click. After this, you must check if your keyboard has any broken keys or long hold keys which are pressed without your consent. Generally, Spacebar key break or stuck in your keyboard. Just ensure the keys are working fine. At this point, you should unplug the keyboard and then restart your computer and check mouse and clicking functions work. In case, mouse works without keyboard connected to your computer, then check the keyboard for faulty keys.

3. Check for Pending Windows Updates:

To check, you should tap on Windows key and then type update from your keyboard. After this, you should use the arrow key and then open Check for updates. Here in the Windows Update section, you should use the Tab key to visit. At this point, you should choose Download updates and then press Enter key. Lastly, Windows will install the pending Windows 10 updates.

4. Check your Mouse and Third-party Software:

First, you should try to unplug the mouse and then connect a secondary mouse to your computer system. After this, you should right-tap on any app and then check the secondary mouse is working. If you find the mouse works, then you should replace the device with new one.

Check Third-party Software:

In case, you installed third-party software in order to customize a mouse then it will create issues with the pointing device. After this, you should close the apps like Razer Synapse or any other customization software from Task Manager. At last, you should disconnect and reconnect the mouse to fix the issue.

Through this process, you can fix the issue of Can’t Click anything on Window 10. For more help, hit on www.office.com/myaccount. #office.com/setup

March 2, 2022March 2, 2022

How To Fix If Your Microsoft Account Requires Attention?

Sometimes, the user encounters this issue because of additional devices. To fix this issue, you should modify the system registry and confirm your MS Account. In this blog, the customer will read the method to fix Microsoft Account Requires Attention. For more details, the customer should go to office.com/myaccount.

Method To Fix Microsoft Account Requires Attention:

1. Use Microsoft Account:

For this, first you have to tap on Windows Key + I altogether to open the Settings app. If the Settings app opens up on your screen, then go to the Accounts section. Here, you can view your account. Then, you should tap on the Sign in with a Microsoft account instead option. At last, you should enter your email and password.

2. Re-enter your Microsoft Account:

To re-enter, you should open the Settings app and then go to the Accounts section. After this, you should choose Sign in with a local account instead. Now, you should enter your current password and then tap on Next button. Here, you should enter the username and password which you wish to use and then tap on Next option. At last, you should tap on Sign out and finish option.

3. Rejoin Insider Program:

First, you should access Windows Insider website and then tap on the Get Started button. After this, you should give your Microsoft account details if you do not log in automatically. If you view the Welcome to the program, Insiderscreen, then you should close your browser. At last, you should Reboot your machine.

4. Remove all Trusted Devices:

To fix this issue, you should remove all the trusted devices for your account. For this, you should visit Microsoft account and then visit to Devices section and just remove all trusted devices.

5. Create New Account and Then Convert it to Microsoft Account:

The user should open the Settings app and then visit to the Accounts section. Then from the left menu, select Family & other people and then tap on Add someone else to this PC button. Now, you should choose I don’t have this person’s sign-in information. Here, you should select Add a user without a Microsoft account. At last, just enter the username and then tap on Next button.

6. Modify your Registry:

To modify the Registry, you should tap on Windows Key + R altogether and then write regedit. After this, tap on OK or press Enter key to move further. Then in the left pane, you should go to:

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsSelfHostApplicability

Here in the right pane, you should locate the EnablePreviewBuilds value and then double-tap on it and then set it to 1. If in case, the value isn’t available, then you should create it and then change it.

With this above procedure, the user can fix the issue of Microsoft Account Requires Attention. For more details, the customer should go to office.com/myaccount.

March 1, 2022March 1, 2022

How To Register and Edit Details in Microsoft Account?

To enjoy the services of Microsoft Office, you should first finish the registration process. After this, they can also edit their details or info. For this, the user should read the method to register and edit details in Microsoft Account. For help, tap on office.com/myaccount.

Method to Register for using Microsoft Office:

For this, first you have to enter the office.com/myaccount in the browser search bar.
It will redirect you to the Microsoft login page.
Now in this page, you should tap on “No account? Create one!”
Here, you should enter your Gmail, Hotmail or Yahoo email ID.
Then, this ID will be your username.
At this point, you can choose the option of phone number instead of email ID.
Just, you have to tap on “Next” option after you enter the email ID/phone number.
If you want to create a new password for the account, then tap on Next button.
At last, fill the essential details and then tap on Sign Up button.

Method to Log in to Microsoft Account:

To start the login process, first the user should go to www.office.com/myaccount.
If the login page opens up on your screen, then you should enter the registered email address/phone number.
Now, tap on Next button and fill the password in the provided space.
After this, you should tap on “Next” button.
Finally, the user can log in to their Microsoft account.

Method to Edit details in Office “My Account”:

To Edit your Name:

To update your name, first you have to log in to your account.
When you log in, you should choose Your info option.
Now, you need to hit on Edit name option.
At this point, you should give a name in the space provided.
After making changes, you should tap on Save button.

To Change Payment and Billing info:

First, you should start by Signing in to Office account.
After this, you should hit on the Payment & billing option.
Then in this page, you should click on Address book.
Now, you will view two options and you have to select one option: You should select Edit option to update an existing address or select Add a new address.
When you make the changes, then you should hit on Set as your preferred billing and shipping address.
At last, choose “Save” option to finish the procedure.

Method to Reset your Microsoft Account Password:

First, you should visit to office.com/myaccount.
After this, tap on Next button, when you enter your username.
Here, you should choose “Forgotten your password” just under the password field.
In the account recovery page, you should select recovery option.
Now, you should tap on “Get code” for resetting the password.
Next, you will get a code on your phone or email address.
Then, enter the code on the recovery page and then create a new password.
Finally, tap on “Change password” option.

The above method will help you to register and edit details in Microsoft Account. For help, tap on office.com/myaccount.

July 27, 2021July 27, 2021

If Window Update Service Registration is Missing or Corrupt! How to Fix it?

Window System should be updated as it keeps your Computer safe. In case, the Window Update Service Registration is Missing or corrupt then you cannot be able to update your Operating System. Hence, in this article you will read the solution of the issue if Window Update Service Registration is Missing or corrupt. If the customers require any help or detail, then go to www.office.com/setup.

Method To Fix If Window Update Service Registration is Missing or Corrupt:

1. Disable Antivirus Software:

If you want to fix this issue then you should try to turn off the antivirus software temporarily. Because, your antivirus tool stops your computer system from installing the latest updates. You should simply disable your antivirus software as this will fix this problem. If in case, this does not work then you should remove your antivirus completely.

2. Check Windows Update Related Services:

To fix this issue, you need to press the Windows key + R shortcut together. After this, you need to write services.msc and then tap on Enter key. Now, you need to find the Windows Update Service, Background Intelligent Transfer Service and also the Cryptographic Services. Then, you have to right-click on each of the services and then choose Properties. Here in the Startup type field, you need to choose Automatic from the list. At this point, you should hit on Start option just under the Service status. Lastly, you need to hit on OK button. For assistance, go to the site of Microsoft via office.com/myaccount.

3. Run Windows Update Commands:

For this, first you have to search for command and then hit on Run as administrator in order to open Command Prompt. After this, you should copy and paste the commands one by one:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:WindowsSoftwareDistribution SoftwareDistribution.old

ren C:WindowsSystem32catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Here, you need to wait for the procedure to finish and then you should close the Command Prompt. At last, you need to restart your computer system and then check the issue is solved or not.

4. Run SFC Scan:

First of all, you need to open Command Prompt as an administrator. Then, you need to write sfc /scannow and tap on Enter key. At last, you should wait for the procedure to complete and then try to install the updates.

5. Turn off and on Windows Firewall:

You should open Control Panel and then tap on Windows Firewall. After this, you need to choose Turn Windows Firewall on or off which is located in the left side of the Window. Here, you need to Check the button which is just next to turn off Windows Firewall and then hit on the OK button. When you find the Windows Update error is solved, then you should turn on the Windows Firewall.

Through this way, the user can solve the issue if Window Update Service Registration is Missing or Corrupt. In case, the user need more detail, then you should visit to the site of Microsoft Office through www.office.com/setup.

May 21, 2020May 2, 2021

How You Can Add a New Member to Your Microsoft Account?

Microsoft Office is the popular software which is developed by Microsoft and can be installed through office.com/setup. It has so many applications and all the applications perform differently. MS Word helps in creating text document, MS Excel helps to make spreadsheet, MS PowerPoint helps to make professional presentation and MS Outlook helps in scheduling meetings and calendars etc. It is estimated that no other software can compete with this software as this software continuously launches new applications for the convenience of the user. These apps also used in both offices as well as in homes and also makes the work easier and comfortable.

Add a New Member to Your Microsoft Account:

If you have purchased any Microsoft product, you have to create a Microsoft account. This account can operate by the one who has created this account. But if you want to add new members to view the Microsoft Office setup subscriptions then you have to go to the www.office.com/setup. After this, you have to Sign in to your Microsoft account by giving the registered email ID and password. Then you have to click on Add a family member and you have to choose Child or Adult. Here you have to enter the email address or mobile number of the member who you want to add to the Microsoft account. If you are adding a child with no email ID then you have to create the email ID for that child. Now you have to click on send Invite. Here the newly added member will have to accept your invitation from the email ID or the text message which is received on their mobile number. If you do not want to go to the www.office.com/setup and then you have to choose Accept now which is in front of their email addresses. When you have accepted the request here you can will see its Pending member under the Notification section. But, if you chose Accept now and then you have to re-login to your account to complete the settings.

This process will help you to add a new member to your Microsoft Account, but if you are facing any kind of issues then you can call the expert of MS Office anytime from anywhere from any device. For information, you can visit to the site of MS Office through www.office.com /setup.