If the user is getting the issue if Thread stuck in Device Driver, then you should fix this issue immediately because as it can result in BSOD crash. To fix this issue, you should update your drivers and run BSOD troubleshooter. For more help, the customer should visit to the Microsoft website via www.office.com/setup.
Method To Fix If Thread Stuck in Device Driver:
1. Run BSoD Troubleshooter:
For this, open the Settings app and then just visit to Update & Security section. Now, you should choose Troubleshoot option from the menu which is on the left. Here from the right side, you should choose BSOD and then tap on Run the troubleshooter. Lastly, you should follow the directions on the screen to finish the troubleshooter.
2. Update your Drivers:
You should hit on Windows Key + X simultaneously in order to open Power User Menu and then tap on Device Manager option from the list. If Device Manager open up, you can find the driver which you wish to update and then right-tap on it and then select Update Driver Software. At this point, you should choose the option Search automatically for updated driver software and then wait for Windows 10 to download the driver. The user can use these steps for all the drivers which you wish to update.
3. Run SFC Scan:
The customer should right-hit on the Start Menu button and then opens Command Prompt as Admin. Now, you need to enter the line and then tap on Enter key: sfc/scannow.
Then, you have to wait till the procedure is done. At the end, you should close the Command Prompt and then restart your computer system.
4. Run DISM:
With Standard Method:
First of all, you should right-tap on Start button and then open Command Prompt as Admin. Now, you have to paste the command and then hit Enter button:
DISM /Online /Cleanup-Image /RestoreHealth
Next, you have to wait till the scan is completes. Lastly, you should Restart your computer system and again update it.
With Windows Installation Media:
You have to first insert your Windows installation media. After this, you should right-tap on the Start menu and then from the menu, you should select Command Prompt as Admin. Now in the command line, you should type the command and then tap on Enter key after each command:
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
At this point, you should type the command and then tap on Enter button:
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
Keep in mind you must change the X value with letter of the mounted drive with Windows 10 installation. Lastly, restart your PC.
5. Run chkdsk Command:
The user should enter Advanced Startup. After this, you should select Troubleshoot option and then tap on Advanced Options. From the list of options, you should choose Command Prompt. If Command Prompt displays on your screen, you should enter the lines and then tap on Enter key after each line just to run it:
It is advised you should run additional chkdsk commands also. For this, you should know the drive letters for all your hard drive partitions. In Command Prompt, the user should enter the command:
chkdsk /r c:
chkdsk /r d:
At last, you should Restart your computer system and then check the problem is solved or not.
With this method, you can easily fix the issue If Thread Stuck in Device Driver. To know more, the customer should go to the official site of MS Office via office.com/myaccount.