If the customer finds the issue that OneDrive is constantly syncing in Window 10. Then, you should read the below method to fix OneDrive Syncing issues. For info, visit to office.com/setup.
Method To Fix If OneDrive Constantly Syncing in Window 10:
1. Preliminary Fixes:
First, you should check that Window 10 is of latest version. Then, in OneDrive you should go to Settings and then tap on Update & Security and then hit on Windows Update. Here, you should make sure the file to sync isn’t larger than 10GB. At last, you should have a reliable Internet connection.
2. Restart OneDrive Sync Client App:
To restart, you should visit to your taskbar notification area and then right-tap on the OneDrive icon. If in case, you do not view the icon, then tap on Show hidden icons arrow which is located on the left side of the notification area. Here, you should tap on Exit and Close OneDrive. At last, you should tap on Start and then look for OneDrive on the search box and just open the app.
3. Check your OneDrive Account is Connected to Windows 10:
For this, you should tap on Start and then choose Settings. After this, you should tap on Accounts. Now, you should choose your email and accounts. If in case, the account isn’t connected, then tap on Sign in with a Microsoft account instead. Next, you should follow the steps to switch to your Microsoft account. At last, you should link your account to your OneDrive account.
4. Delete Directories in Registry:
To delete directories, you should right-tap on Start and then choose Run option. After this, you should type regedit and then tap on OK. Here, you should delete these registry keys: HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonIdentityIdentities and HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonIdentityProfiles
At last, you should delete localappdata%microsoftofficespw and %localappdata%microsoftoffice15.0officefilecache
5. Select OneDrive to Sync Folders:
First of all, on the notification area of your taskbar, you should tap on OneDrive icon or tap on Show hidden icons if in case, you do not view the cloud icon. Now, you should choose Settings and then tap on Account tab. Here, you should tap on Choose folders. At last, you should choose Sync all files and folders in OneDrive or choose which files you wish to sync and then tap on OK button.
6. Check your OneDrive Configuration is finish:
The user should tap on Start and then choose File Explorer. After this, you should tap on OneDrive folder from the left side. Here, you should choose the files/folders which you wish to sync. At last, you should keep the file path short as it will cause syncing issues.
7. Unlink OneDrive:
To unlink, you should right-tap on OneDrive icon which is on the notification area of your taskbar. After this, you should choose Settings option. At last, you should tap on Unlink OneDrive and just follow the directions to choose the files which you wish to sync and also choose the location to sync them to.