If AltGr Key Not Working on Window 10! How To Fix it?

In some cases, user encounters AltGr key not working on Window 10. To fix this issue, you should close or shut down the Remote Desktop. In this blog, you will read the method to fix if AltGr not working on Window 10. For assistance, hit on www.office.com/setup.

Method To Fix If AltGr Not Working on Window 10:

1. Uninstall Problematic Apps:

If the user wants to get rid of this issue, then they should disable/uninstall the problematic apps and programs.

Close your Remote Desktop:

Sometimes, to fix this issue you should shut down your RDP (remote desktop) in order to get the key to work again. If you want to temporarily disconnect from your session, then you should tap on the Close option which is on the connections bar.

Disable Hyper-V:

For this, you should press Windows key + X key at the same time and then tap on Apps and Features. Now, you should scroll down and just find the Programs and Features option and just hit on it. Then in the left side, you should choose Turn Windows features on / off. At this point, you should find the Hyper-V option and just uncheck it. At the end, you should tap on OK button and then reboot.

Uninstall Synaptics:

For uninstalling, you should press Windows + X together and then select Device Manager. Now, you should find and right-tap on the Synaptic device driver. At this point, you should choose Uninstall device. The user should uninstall all the instances of the Synaptics device in order to remove the driver completely. For this, you should visit to Add/Remove Programs section to uninstall Synaptics again. At last, you should Reboot the device and check AltGr key has got the normal functionality.

Use Touch Option to Repair Mouse:

The customer should go back to the Device Manager and just look for the option HID-compliant mouse under Mouse. At last, you should hit on it and then tap on green icon in order to update the driver. It will update the settings and it will return to normal.

2. Add your Language:

To add your language, you should hit on Start button and then choose the Settings app. After this, you should select Time & Language and then tap on Region and Language. Now, you should tap on Add a language just under languages option. At this point, you should select the keyboard language which you are using from the displayed list and then choose Next option. Here, you should read the language features and then choose Install option to add it. If the user wants to make the new language the default one, then tap on it and just choose Set as default.

3. Restart CTFMON.EXE:

To restart, you should tap on WIN+R keys. It will opens the run dialog box. After this, you should write the below command and then hit on Enter button:


At the end, you will find that your AltGr key will start working.

4. Update your System:

To update your device, you should tap on the Start option. After this, you should choose Settings and then tap on Update & Security. Now, you should choose Windows Update and then tap on Check for updates button. At last, you should Reboot and then check if the AltGr key works.

The above method helps to fix if AltGr key not working on Window 10. If the customer needs info about this issue, then go to www.office.com/myaccount.

Resolve Window Update Error 0x8024401f – Office.com/setup

Resolve Window Update Error 0x8024401f – Office.com/setup:

When you ever search for the Window updates, you might face the error i.e. Window Update Error 0x8024401f. This error is caused due to Window System File damage.

Fix Window Update Error 0x8024401f:

To fix this Window update error you have to follow the given steps:

  1. Run the Window Update Troubleshooter: First, click on the Window +Run Key altogether. Then you have to enter the “ms-setting:troubleshoot” in the given column and press enter. Now trouble shooting Window will launch. It is located on the setting tab. After you go to the Troubleshooting menu, slide the mouse cursor to the right column of the display. Now go to the “get up and running column” and press the Window update option. After this click on the Run the Troubleshooter option. When you start the utility, you have to wait so that the scanning process gets completed. When you fix this, a new Window will open on the screen. Here you press the Apply this fix option. After you fix it, start the system again and check now Window update Error is fixed or not.
  2. Reset the Window Store Cache through CMD: First, press the Window +R key altogether. Then, it will launch the Run Prompt box. Now, enter the “cmd” in the search box. Now press the ctrl, shift and enter key altogether. This will launch the command prompt which has administrative privilege. When you go to command prompt, enter the command .wsreset.exe.
  3. Reset Window Store Cache through setting tab: First click on the Window +R key altogether, and then click on the Run prompt box. Now enter the “ms-settings:apps features” in the box and press enter. It will display the Apps and Features option. It is located in the setting tab. When you go to the Apps and Features option, and then go down to the menu list of UWP app which you have installed already. Then find the Microsoft Store Entry. When you find it, go to the advanced option which is linked with it. Then go down to the reset option and press it. Wait for the process to complete. Then reboot the system and check whether the error is fixed or not.
  4. Turn off the Proxy Server:

First click on the Window +R key altogether .It will show you the Run pop up box. Now enter “ms-settings:network-proxy” in the search box and press enter. Now the proxy option will open. It is located on the Network and Internet Setting Tab. When you go to the Proxy option, go to the right hand side of the display. After this, just visit to the Manual Proxy Setup option. Then go to the Manual Proxy Setup Option. Turn off the toggle and start the system again and check whether the error is fixed or not.

But if you are still facing any problem then you can contact to the customer care of MS Office via www.office.com/setup and manage your Microsoft account. They provided good technical assistance to the user and are well experienced to solve any kind of issues. They are there for your assistance 24 hours and 7 days a week.

Office.Com/Setup, How to Troubleshoot Media Driver Missing Error?

Office.Com/Setup, How to Troubleshoot Media Driver Missing Error?

Troubleshoot Media Driver Missing Error – The media driver missing error can be reasoned due to missing DVD, CD or Flash Drive while upgrading or installing the operating computer. In order to Troubleshoot Media Driver Missing Error, you may need to find the main reason of the error first. Here in this blog, we will be discussing the step-by-step process to Troubleshoot Media Driver Missing Error.

Steps for Troubleshoot Media Driver Missing Error – office.com/setup:

Steps 1 – Explore the BIOS Settings:

  • The BIOS settings will be managed by the users.
  • In instruction to do that and go to BIOS settings.
  • Now, make ensure in the BIOS, the USB 3.0 settings set to “Auto”.
  • Also, ensure that the Legacy USB and Legacy BIOS settings both are DISABLED.

Steps 2 – Try to Switch USB Drive Port:

  • Press Close or Cancel, when you received the error.
  • In addition, you need to remove the USB drive from the computer.
  • Now, attach the USB drive to another port to restart the installation method.

If the above process does not help you to fix the issue, then you may need to contact Office Support for help. You may also visit office.com/setup for the more troubleshooting steps.

Steps 3 – Installation Media Repairing:        

  • Firstly, insert the CD/DVD drive into the CD/DVD ROM of your computer.
  • Then, right click on the drive icon.
  • Also, select Properties option from the list.
  • Relate the size of your installation media from the official website of Microsoft.
  • The size may take issue due to the latest updates.
  • In addition, you can download the latest driver.
  • After that, create any other media installation.
  • Make sure you use the high-quality media brand.
  • After that, you need to enter your product key to install the driver on your PC system.
  • The product key cannot be used multiple times as it depends on your subscription of the Office product.

You can use the product key to install your version of the product on your computer. In case you find it problem to install the product using the same product key then you may need to buy another one. Also, you may visit at Www.office.com/setup or contact Office Support for the further support and advanced troubleshooting.

FAQs – office.com/setup:

  • A media driver your system needs is missing error encountered when installing
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If you wish to solve these problems, then you will visit us at office.com/ setup. Also, you can contact our technical support team by using the toll-free Office Support number. Office Support executives can guide you to solve the issues and help to with the troubleshooting steps. Call Office Support for help.