In case, the user is using MS Office software in their device, but they are facing some issues. This issue generally arises because of the pending payment from your side. In order to fix the subscription error issue, the user must read this below blog. For more help related to Office 365, you should visit to Microsoft website via www.office.com/setup.
Method to Troubleshoot Subscription Error with Office 365:
1. Check Status of your Subscription:
First of all, the users have to close all the Office applications which you are currently using. After this, you should log in to your account at office.com/myaccount. Now, you have to go to the ‘Services & Subscriptions’ page. At this point, you should visit to the heading named ‘Microsoft 365 subscription’. From here, you can view that your subscription has expired or if it is still active. If it is expired, then you can immediately renew it if you want to use it continuously. Next, you need to carefully follow the subscription renewal procedure. At the end, you should make the payment just by utilizing a valid payment method.
2. Check your Payment Information:
For this, you should close all the running Office applications. After this, you should visit to the ‘Payments’ option page. If it asked to sign in to your Office account, then you should Sign in. For Signing in, the users have to enter all the login details carefully. Now, you should check if there is an error in the payment method in your computer screen. If you find there is an error, then you should fix it just by updating it. At the end, you should restart an application and then view if it opens.
3. Use Microsoft Support and Recovery Assistant:
The user should first navigate to the Office setup page and then you should look for ‘Microsoft Support and Recovery Assistant’. After this, you should tap on the ‘Download’ button which is there against it. Now, you should select the options just to save your file. The user has to install this application in their device. At this point, you should tap on the ‘Install’ button. If it opens, then you should agree to its terms. Here, you need to choose the ‘Yes’ option so that the file make changes to your computer system. At the end, you should follow the prompts to fix the issue.
After this method, you should uninstall and re-install the Office subscription in your device. This method will fix the error and also you will get the latest update of the Office subscription which you have installed in your device. It is highly recommended that you should use a payment method which will not expire soon otherwise it will create problem when you will use an Office subscription.
Through this, the user can easily fix the subscription error with Office 365. If the user want any kind of information related to Office 365, they can navigate to the official site of MS Office through Www.office.com/setup365.