MS Office is the amazing software which helps the users in many ways like editing, creating text document, making spreadsheets etc. And it can be easily install in your device through www.office.com/setup. But sometimes the users faces issues while installing MS Office. In this blog, you will read the solution of the Office 2016 error code 1224-28.
Causes Office 2016 Error Code 1224-28 : office.com/setup
The causes of this error are antivirus software might be blocking the office installation, due to Proxy setting or internet connectivity can result in this issue, if there is pre-existing version of Office, may be because of Temporary and log files, if Windows update is not installed properly, and also due to removal of previous Office suite can interrupt the installation of newer version.
Solution to Fix Office 2016 Error Code 1224-28:
1. Repair Microsoft Office:
You have to go to the Control Panel and open it by using Start option. Then, you need to click on the Programs and after this, just select Programs and Features. Here, you should look for the office product which you want to repair and then just click on it. Now, you should click on Change option. At last, you should choose the Quick Repair option and then just click on Repair.
2. Remove Office:
By using Start option, you should go to the Control Panel. After this, click on Programs and then just select Programs and Features. Now, you have to select Office Suite and then click on Remove option.
If you find the installation is failed and the error is not fixed then you should manually remove it.
3. Manually Remove Office:
You should find the Office 16 installation folder which is usually located in C:\Program Files\. Now, you have to right-click on the Microsoft Office 16 folder, just select it and then remove it.
Remove Office Scheduled Tasks:
You should go to the command prompt window and open it as an administrator. Then, just type the following commands and tap on Enter key after each command:
schtasks.exe /delete /tn “\Microsoft\Office\Office Automatic Updates”
schtasks.exe /delete /tn “\Microsoft\Office\Office Subscription Maintenance”
schtasks.exe /delete /tn “\Microsoft\Office\Office ClickToRun Service Monitor”
End Click-to-Run tasks By using Task Manager:
First, you should open the task manager and then just click on the process tab. If the .exe and setup is running, then right-click each one and then you have to click on End task when you select each process.
Remove Office files:
You should open the Run dialogue box by pressing Window + R key together. Then in the box, you should type %ProgramFiles%, and just click on OK button. Here, you need to delete the “Microsoft Office 16” folder and then Delete the “Microsoft Office” folder. After this, open the Run dialog box, and then type %ProgramFiles(x86)% and just click on OK button. Now, just Delete the “Microsoft Office” folder.
Delete Office Registry Sub Keys:
First, open Registry Editor and just remove the following registry subkeys:
After this, just delete the Office key.
When the above procedure complete, then you should again download and install the Microsoft Office in your device. Now, it will work properly.
If you are still facing the error, then you can call the customer care of MS Office via www.office.com/setup.