Microsoft Teams is the best collaborative tools available in the market for the convenience of the user. And this app can be easily download and install by going to the official site of Microsoft Office via office.com/setup . But some users reported that MS Teams app is frequently crashes. Hence, in this blog you will read the solution of Microsoft Team crash issue during launch.
Solution to Fix Microsoft Teams Crashes Issue During Launch: www.office.com/setup
1. Check Microsoft Teams Service Status:
For this, first you have to launch Office 365 admin center. Then, you should go to Service Health. At this point, you can see the status of the service and also the measures which are taken to solve the issue. You should keep in mind that you must have the admin access for checking the service status. If in case, you don’t have the clearance, then you should contact to the admin. Now to get all service status, you can follow Microsoft Office 365 Status which you handle on twitter. If there are any service-related issues then it will resolve automatically after few hours.
2. Clear Client Credentials:
You should first, make sure that the Microsoft Teams is closed. Then, you have to press Windows Key + R key at the same time to open Run dialog box. After this, you should type control and then just click on OK button. Here, in the Control Panel you should go to User Accounts. At this point, you should click on Credential Manager. Now, you should select the Windows Credentials tab which is on the right side of the screen. Next, you have to expand the Microsoft Office 365/Teams section just by tapping on the drop-down button. Then, you have to click on Remove and then tap on Yes button to confirm the action. Now, you have to close the Control Panel and then relaunch Microsoft Teams. At the end, you have to enter Office 365 username and password and then sign in. Just check the issues is resolved or not.
3. Access Teams on Other Devices:
If in case, the Microsoft Teams desktop client is not working, then you should try to access the app from your Smartphone. If you have not installed the app, then you should download the Teams app from the Apps Store and from PlayStore. If in case, your work is not completely dependent on desktop apps, then you should try using the mobile apps until the issue is solved.
4. Delete Local Cache:
First, you should open File Explorer. After this, you should go to the following location:
Here, you should delete the Teams folder in the Microsoft folder. After this, you should relaunch Microsoft Teams and then check the issue is resolved.
The above method will help you to fix Microsoft Team Crash Issue during Launch. But if the customer wants help, then they can anytime call the expert of Microsoft Office through office.com/setup. The customer care executives are well trained and are available for the user 24 hours and 7 days a week.