If in case, the user encounters issue such as if USB Ports not working. This issue occurs because of drivers, so in order to fix this issue you should reinstall your drivers. In this blog, you will read the method to fix if USB Ports Not Working. For help, the user should go to www.office.com/setup.
Method To Fix If USB Ports Not Working:
1. Reinstall Device Drivers:
For this, you should first download the latest drivers for your USB device and then install it. If in case, you do not find new drivers then you should open Device Manager. And for this, you should press Windows Key + X altogether and then select Device Manager from the list. Here, you need to find the device driver and then right-click on it. At this point, you should select Uninstall device in order to remove the driver. At the end, Restart your operating system.
2. Change Power Management Settings for USB Controller:
You need to open Device Manager. Now, you should locate Universal Serial Bus controllers section and then expand it. After this, you should right-tap on each driver named USB Root Hub and then choose Properties. Now, you should visit to Power Management tab. Here, you should check the box Allow the computer to turn off this device to save power is not checked. If in case it’s checked, then you should uncheck it. At this point, you should tap on OK button to save the changes. The user should repeat the procedure for all USB Root Hub drivers. At the end, just Restart your PC.
3. Uninstall USB Controller:
First, you need to open the Device Manager. Now, you should locate Universal Serial Bus controllers and then just expand it. Then, you have to right-tap on the first driver in the Universal Serial Bus section and then tap on Uninstall option. Here, you should repeat the method for all drivers in the Universal Serial Bus section. Lastly, just Restart your operating system.
4. Turn off Fast Startup:
The customer should open Control Panel and then select Power Options. Now in the sidebar in the left side of the screen, you should tap on Choose what the power button does. Here, you should tap on Change settings that are currently unavailable. Then under the Shutdown settings, you should find the Turn on fast startup and just uncheck it. When you are done, you should tap on Save changes.
5. Modify your Registry:
For this, you need to press Windows Key + R altogether and then enter regedit. Then, you have to press Enter key or tap on OK button. It is recommended before modifying the registry; you should back up your registry. For this, you should tap on File option and then tap on Export. Here, you should set Export range as All and then select a safe location. At this point, you should enter the specific file name and then tap on Save option. Now in the left side, you should visit to
You can easily find the name of the key, as it will start with 4d36e965. After this in the right side, you should find UpperFilter and LowerFilters and then just delete it. When you delete the files and then just restart your PC.
With this method, you can fix the issue if USB Ports not working. For more help related to this error, you should navigate to MS Office official site via www.office.com/setup365.