If Wi-Fi Not Working On Laptop But Working on Phone! How to Fix it?

In case, the user is facing issue that Wi-Fi is not working on Laptop but it works on Phone. Then this issue can be fixed by restarting your router, run the Window Troubleshooter and also update your Drivers. For more assistance about windows, visit to www.office.com/setup.

Method To Fix If Wi-Fi Not Working on Laptop but Working on Phone:

1. Restart your Equipment and Laptop:

If the customer wants to fix this issue, then you should restart your router, modem, and laptop. If you restart your equipment, this will clear up the entire possible stall. Hence, you should try to use the LAN, a wired connection. It is advised you should restart your modem and router. Here, you should Power them off and then just wait for some time and then again turn them on. In case, you disable Wi-Fi by mistake, then you should re-enable it.

2. Reinstall Network Drivers:

You should right-click on the Start button and then open Device Manager. After this, you should go to Network adapters. Now, you should right-click on the Wi-Fi device and then tap on the Uninstall device option. At last, you should Restart your PC.

You can update the driver manually. For this, you should right-click on the Start option and then open Device Manager from the Power User menu. After this, you should Expand Network adapters. Now, you have to right-click on the Wi-Fi Network adapter and then hit on Update driver. To update driver automatically, you should use DriverFix tool.

3. Run Windows Troubleshooter:

You should right-tap on the Wi-Fi icon which is located at the bottom and then hit on Troubleshoot problems. Here, you should follow the instruction till the troubleshooter solves the issue.At last, you should close the troubleshooter. For help, hit on Www.office.com/setup.

4. Renew IP and Flush the DNS:

First in the Windows Search bar, you need to type cmd, and then right-click on Command prompt and just run it as an administrator. Now in the command line, you should type the commands and hit Enter key after each:

ipconfig /release

ipconfig /renew

At this point, you should wait for some time and then you need to type the command and just tap on Enter key:

ipconfig /flushdns

At last, you should close Command Prompt and then again try to connect to Wi-Fi.

5. Use 2.4 GHz Instead of 5 GHz Band on Dual-band Routers:

You should press Windows + S together, and then type Control in the box. After this, you should open Control Panel. Now from the Category view, you should open Network and Internet. After this, you should open Network and Sharing Center. Then, you have to choose Change adapter settings from the left side of the computer. At this point, you should right-click on your Wireless adapter and then open Properties. Here, you have to tap on Configure button. Next, you should choose the Advanced tab. Now in the left pane, you should scroll to WZC IBSS Number Channel. Then from the right drop-down menu, you should choose channels 1, 6, or 11. At last, you should confirm changes.

If the user need more details, then visit to the site of Microsoft through www.office.com/myaccount.

If Wi-Fi Keeps Disconnecting on Window 10! How to Fix it?

If in case, the user laptop suddenly disconnects from the Internet, then you should easily fix it by checking the network issues. This error occurs because of the bad network or router settings. If the user need any sort of help, then visit to the official site of MS Office via office.com/setup. In this blog, you will read the solution of Wi-Fi keeps disconnecting on Window 10.

Method to Fix if Wi-Fi Keeps Disconnecting on Window 10:

1. Use Network Troubleshooter:

First, in the home screen search box you should type Troubleshooting. Then, you have to open Troubleshoot settings. After this, you should tap on Additional troubleshooters. Now, you should hit on Internet Connections in order to run the dedicated troubleshooter.

2. Uninstall Network Card device:

You need to type Device Manager in the home screen search box and then press Enter key. After this, you have to expand Network Adaptor and then you need to right-click on Network Card. At last, yu should tap on Uninstall option and then restart the computer system. For assistance, just tap on office.com/setup.

3. Tweaking Power options:

You should visit to Control Panel and then tap on Device Manager. After this, you should right click on your installed network adapter and then select Properties from the menu. Now, you should look for Power Management tab. Here, you should uncheck Allow computer to turn off this device to save power and then tap on OK button to save changes.

The other way is you should press the Windows button aka the Windows Orb. And then, you should type Control Panel and then select Power Options under Control Panel. Now, you should click on Change Plan Settings which is next to your selected plan. At this point, you should tap on Change Advanced Power Settings in Edit Plan Settings. Just scroll down to Wireless Adapter Settings and then expand it, and after this, expand Power Saving Mode. At last, you should tap on the On battery and Plugged in drop downs and then choose Maximum Performance on both.

4. Disable Roaming Sensitivity:

You should type control panel in the search box and then choose Control Panel from the list of results. Now, you should locate and then click on Network and Sharing Center. Here, the Network and Sharing Center window open up on your computer screen. Then in the left pane, you have to tap on Change adapter settings. At this point, a List of network connections will display on your screen. Now, you should right-click on your wireless connection and then select Properties from the menu. And if the Properties window opens, then click on Configure. Then, you have to go to Advanced tab and then select Roaming Sensitivity. At last, you should set it to Disabled and then tap on OK button and then Apply option in order to save changes.

The above method will help you to fix Wi-Fi keeps disconnecting on Window 10. If the customer requires help, then visit to the MS Office site via www.office.com/setup.

Incredible Way to Fix Poor Wi-Fi Connection on Mac OS Sierra

In case, if the user is facing the slow Wi-Fi connection on Mac OS Sierra. Then, you will get the solution in this blog. So, here you will read how to fix poor Wi-Fi connection on MacOS Sierra. But if you want any kind of technical support then you can anytime call the expert of MS Office through office.com/setup.

Solution to Fix Poor Wi-Fi Connection on Mac OS Sierrawww.office.com/setup

  1. Remove Wi-Fi Preferences:

First, you have to turn off all the running apps which you are using like Skype, Wi-Fi browsers, etc. Then, you have to turn off the Wi-Fi. Now, you should click on the Wi-Fi menu section and here, you have to choose the option ‘Turn Wi-Fi off.’ After this, you should open the Finder and then click on the Cmd + Shift + Go just to launch the Go To Folder. Now, you have to enter the path in the fresh screen: /Library/Preferences/SystemConfiguration/.

After this, you have to locate the files listed under and choose them:

com.apple.airport.preferences.plist

com.apple.network.eapolclient.configuration.plist

com.apple.wifi.message-tracer.plist

NetworkInterfaces.plist

preferences.plist

Here, you have to delete those files just by moving them to Trash option. When the Wi-Fi setup files are removed, you just have to reboot the Mac.

At last, you just have to select the Wi-Fi menu section and then select the Turn Wi-Fi On.

2. Reset Network Location with DNS and Custom MTU:

Go to System Preferences and here, just choose the Network. You just have to choose the Wi-Fi with the left-hand side panel. After this, you have to launch the menu of Location and then just select the Edit Locations. Now, you should go to the +add icon just to make a fresh network location and name. Here, you have to launch the drop-down section of Network Name and then just select the Wi-Fi network. Now, you have to select the Advanced option on the Network panel and then just launch the TCP/IP button. You just have to reach the Renew DHCP Lease. After this, click on the DNS button under the DNS Servers and then just click on the +add tab. Here, you have to add every IP into its own entry: 8.8.8.8 and 8.8.4.4. Then, just go to the Hardware option and here you have to assign Configure to Manually. Now, you should set MTU to Custom and then number it to 1453. At last, you should click on the OK and Apply button just to store the changes.

3. Turn off Automatic Download:

For this, go to System Preferences. And then go to the App Store and then untick the box of Download for the newly available updates in the background.

4. Solve SSL Certificate Issue:

You should go to the Wi-Fi button within the menu which is on the upper side of the computer screen. Then, you have to click on the Open Network Preferences. After this, you should select the Advanced option and then just select the network you use at the time. Now, you should click on the minus button and then just select the OK button. Here, you have to keep the similar Network Preferences screen and then select the Wi-Fi at the left-hand side. After this, you should click on the Minus icon and then hit the Apply button. Now, you have to select the Addition icon and then pick the Wi-Fi option under the Interface and Service section. At last, you should click on the Apply button just to save the changes.

This method will help to fix the Poor Wi-Fi Connection on Mac OS Sierra. If you want any kind of assistance, then you can contact anytime to the Microsoft Team via office.com/setup.