If Laptop Won’t Detect the Second Monitor! How to Fix it?

Sometimes, laptop won’t detect the second monitor because of the connection issue. For help, navigate to www.office.com/setup. In this article, read the method to fix if Laptop Won’t Detect Second Monitor. 

Laptop Won’t Detect the Second Monitor

Method To Fix If Laptop Won’t Detect the Second Monitor:

1. Check Display settings:

For this, first of all open the Windows search bar. Now, you should write Display Settings. After this, you should check the option for Multiple Displays. Next, you should tap on Detect. At last, you should choose the correct source labeled on your monitor’s controls which you are using the correct video port.

2. Run Hardware and Devices troubleshooter:

To run, you should right-tap on Start and then choose Control Panel. Then, you should visit to the View by the option which is on the top right side. Now, you should tap the drop-down arrow and then choose Large icons. Here, you should hit on Troubleshooting and then tap on View all option which is on the left side. At this point, you should tap on Hardware and Devices. At last, you should tap on Next option to run the troubleshooter.

3.  Install latest driver updates:

To install, you should tap on Start. After this, you should visit to the search field box and then write Settings. Now, you should visit to Update & Security. Here in the Windows Update settings window, you should tap on Check for Updates. At last, install all the updates which are listed.

Install drivers from Device Manager:

To install, you should right-tap on Start. After this, you should choose Device Manager and then choose the device and then right-tap on it. Here, you should choose Update Driver Software. At this point, the update driver wizard will launch on the screen. At last, you should choose either of the option Search automatically for updated driver software, or Browse my computer for driver software.

4.  Scan for Hardware Changes:

To scan, you need to right-tap on Start and then choose Device Manager. After this, you should visit to Monitors and then hit to expand the list. At this point, you will view two monitors and then right-tap on the second monitor’s driver. Now, you should choose Uninstall. At last, you should tap on Scan for the hardware changes icon.

5. Install Drivers in Compatibility Mode:

For this, you should download the latest driver from the manufacturer’s website. After this, you should Save it on your local disk. Now, you should right-tap on the driver set up file. Here, you should hit on Properties and also on Compatibility tab. Then, you should check the box which is next to Run this program in Compatibility mode. At this point, you should choose the Operating System from the drop-down list. Next, you will see the driver will install and you should check its functionality. At  last, Restart the computer and just check the issue is still there.

The above method will help you to fix Laptop Won’t Detect the Second Monitor. If user requires help, go to office.com/setup.

What is the Method to Fix Dialog Box is Open Error in MS Word?

If the user is finding the notification again and again, when they close or save the document. To fix this issue, you should read the method to fix Dialog Box is Open Error in MS Word. For more info, go to www.office.com/setup.

dialog box open error

Method to Fix Dialog Box is Open Error in MS Word:

1. Use Keyboard:

First of all, you have to tap on Ok button if you view the error message. After this, you need to tap on the Alt+Tab keys in order to go to the open windows. At last, you need to Repeat this process till you find the window which is creating issues.

2. Disable Add-ins:

To disable Add-ins, you should launch Microsoft Word in your system. After this, you should tap on File option which is located at the top left side of your computer screen. Now, you should select Options. Here, you need to tap on Add-Ins. At this point, you should choose the Manage tab just under the Word Options window. Then, you should select COM Add-Ins from the list. Next, you should tap on the Go button. Just you have to Uncheck and then stop all the Add-Ins which is causing the error and then hit on Ok button. At last, you need to Restart Microsoft Word.

If in case, the user is still causing the error, then follow the next method to disable all Add-Ins with Trust Center.

For this, you need to launch Word and then hit on File. After this, you should tap on Options. Now, you should choose Trust Center. Then, you have to hit on Trust Center Settings. If the Trust Center window pops up on your screen, then select Add-ins option. At this point, you have to check the box which is next to the Disable all Application Add-ins option. And then you need to hit on OK button. Here, you will view the word Options window will redisplay, and then choose OK option to finalize. At last, you need to close and restart Word.

3. Disable Protected View:

To disable Protected View, you need to launch Microsoft Word. Then, choose File menu which is located at the top-left side of your PC screen. Here, you need to tap on Options. After this, from the menu you should choose Trust Center to the left side. At this point, you should hit on the Trust Center Settings which is located at the bottom left side of the screen. Here, you should tap on the Protected View option. At last, you need to Deselect the boxes and then tap on OK button.

Method to Close a Dialog Box in Microsoft Word:

If you want to close Dialog box, then you have to press the X from the upper right side or Cancel it. When the pop-up keeps coming up, then you have to close Word and then just rename the Normal.dot file. Here, you have to tap on Ctrl+Alt+Del keys. After this, you should tap on the Power button and then choose Restart button. At last, you should check this method has fixed the system’s problem.

Through this way, you can resolve the issue of Dialog Box is open error in MS Word. For more help, hit on office.com/myaccount or office.com/setup365.

If Critical_process_died csrss.exe Error! How to Fix it?

Sometimes, customers face this error of Critical_process_died csrss.exe Error. To fix this issue, you should update your driver and use a repair tool. For info, go to www.office.com/myaccount. In this blog, you will read the method to fix if Critical_process_died csrss.exe Error.

Method To Fix If Critical_process_died csrss.exe Error:

1. Uninstall Problematic Software/driver:

You should hit on Win Key + X at the same time and then hit on Device Manager from the list. Now, you need to find the driver which you wish to remove and then right-tap on it. Here, you need to choose Uninstall option. If you find this, then check the option Delete the driver software for this device and then press OK button. When you delete the driver, then you need to restart your PC.

2. Use Repair Tool:

If there are lot of errors in your PC and then you should use a dedicated tool like Restoro tool to fix everything. This tool has latest functional system files for PC and can replace the elements. With this software, the user can create a restore point before you begin the repair process and also enable you to restore the previous version of your PC.

3. Turn off Sleep Mode:

First, you should write power settings in the Search bar and then select the Power & sleep app. Now, you should visit to Additional power settings which are in the Related settings category. After this, you should find your current power plan and then tap on Change a plan setting which is next to it. Here, you should tap on Change advanced power settings. Next, you should visit to the Sleep section and just disable all the options. At last, you should click on Apply and OK option to save the changes.

4. Install Latest Updates and Drivers:

To install latest updates, you need to hit on Windows Key + I altogether to open the Settings app. Now, go to the Update & Security section and then tap on Check for updates button.

To install latest drivers, you need to hit on Windows key + X at the same time and then from the list, select Device Manager option. Now in Device Manager, you need to expand the proper category for the problematic component. Then, you should right-tap on the driver which you wish to update and then choose Update driver. Here, you should choose Search automatically for drivers. At last, Device Manager will download and install the compatible drivers for the hardware component.

5. Update your BIOS:

If in case, your BIOS is outdated then you will receive this message critical_process_died csrss.exe error. In order to fix this error, you should update your BIOS. And to update BIOS, you should go to your motherboard manufacturer’s website and then download the latest version of BIOS. Keep in mind while updating BIOS, you should take precautions to avoid damage to your PC.

With this above method, you can fix the issue of Critical_process_died csrss.exe Error. For more info, visit to www.office.com/setup.

If Something Happened and Couldn’t Install A Feature! How to Fix it?

If the user faces the issue, Something happened error message while they upgrade it to Window 10. In order to solve the issue, you should read the below method. For more help, the user should visit to MS Office site via www.office.com/setup.

Method to Fix If Something Happened and Couldn’t Install A Feature:

1. Disable or Uninstall your Antivirus Software:

First of all, you should type Settings in the Search bar and then just select it. After this, you should choose Apps from the Settings menu. At last, you should look for the antivirus in Search bar and then hit on Uninstall program.

2. Check that you have Enough Space:

For this, in the Search bar you need to write Storage settings and then choose it. At last, you should check the storage is enough to update Windows 10. Because, sometimes issue occur because of the lack of storage space. In order to fix it, you should free up some storage in your computer.  

3. Use Administrator Account:

You should find Media Creation Tool .exe file and then right-tap on it. After this, you should select Run as administrator from the menu. At last, you should move further by updating Windows.

4. Check Certain Services are Running:

The customer should go to the Search bar and then write Services and then select Services. If the Services window opens up on your screen, then just search for the below services:

Automatic Updates OR Windows Update

Background Intelligent Transfer Service

Server

Workstation

TCP/IP NetBIOS Helper

IKE and AuthIP IPsec Keying Modules

Now, you should find the services which are listed and then double tap on it. Here, you should check the Startup type section and then set Startup type to Automatic. Next, you should check the Service status. In case, it’s not set to Running, then you should tap on the Start button in order to start the service. At this point, you should hit on Apply and OK option to save the changes. The user can repeat the Steps for all the services. When it is done, then you should close the Services window and just restart your computer.

5. Delete SoftwareDistributionDownload Folder:

To delete SoftwareDistribution Download Folder, you should visit to

C:WindowsSoftwareDistributionDownload folder

After this, you should open Command Prompt as administrator. Now, you should tap on Windows Key + X together and then select Command Prompt as Admin from the list. If Command Prompt begins, then you should write the below commands:

net stop wuauserv

Now, you should delete everything from the folder

C:WindowsSoftwareDistributionDownload

Here, you need to go back to Command Prompt and then run the below code:

net start wuauserv

wuauclt.exe /updatenow

Lastly, you should close Command Prompt and then navigate to Control Panel and then choose Windows Update option.

The above mentioned solution helps to fix the issue if Something happened and couldn’t install a feature. For more details about this issue, you should navigate to the site of Microsoft via office.com/setup365.

How to Get Rid of 0x800f0801 Error Code in Window 11?

Sometimes, the customers face error code 0x800f0801 when the user updates their computer system. In this blog, you will read the method to fix 0x800f0801 error in Window 11. For more help, the customer should hit on www.office.com/setup.

Method to Fix 0x800f0801 Error Code in Window 11:

1. Use Windows Update Troubleshooter:

The user should first tap on Windows key + I at the same time to open the Settings app and then go to System which is in the left side and followed by Troubleshoot option from the right side. When the user is in the Troubleshoot menu, then you should tap on Other trouble-shooters option. At last, you should scroll down till you find Windows Update troubleshooter and then hit on Run option which is next to it.

2. Run DISM:

For this, you should press the Windows + S key together to open the Search bar and then write cmd. After this, you should right-tap on the result and just run it as an Administrator. Now, you need to type the below commands and just tap on Enter key after each command:

DISM /online /Cleanup-Image / ScanHealth                                                   

DISM /Online /Cleanup-Image /RestoreHealth

3. Check Compatibility of System Files by using SFC Scan:

The customer should tap on Windows + S key altogether to open the Search bar and then write cmd in the search section. Now, you should right-tap on the result just to run it as an Administrator. After this, you should write the below command and tap on Enter key:

sfc /scannow

At last, just wait for the process to finish and then restart your system to check the modifications are applied. SFC scanning process will automatically identify and repair the corrupted files in your system.

4. Manually Update Windows:

To update, you should hit on Windows key + I key at the same time in just to bring up the Settings app. After this, you should tap on Windows Update which is in the left side of the screen. If in case, you find new updates to download, then hit on the Install now button. Lastly, wait for the method to complete and then hit on Check for updates button.

5.  Turn on Microsoft .NET Framework 3.5 Feature:

If you want to turn on Microsoft.NET Framework 3.5 feature, then you should hit on Windows key + R at the same time just to open a new Run box and then type appwiz.cpl and press Enter key. When the Programs and Features window displays on your screen, then hit on Turn Windows features on or off from the left side of the screen. At last, you should tick the box which is next to .NET Framework 3.5 (includes .NET 2.0 and 3.0) and then tap on OK button.

6. Clear SoftwareDistribution Folder:

To open Search bar, you should hit on Windows + S key and then type cmd. Now, you need to right-tap on the result and then run it as an administrator. Here, you should type the commands one by one and then press Enter key after each command you type:

net stop wuauserv
net stop bits
net stop cryptsvc
c:\windows\SoftwareDistribution
c:\windows\SoftwareDistribution.OLD
net start cryptsvc
net start bits
net start wuauserv

With this method, the user can resolve 0x800f0801 error code in Window 11. For more information related to Window 11, go to www.office.com/setup.

If High CPU Usage by audiodg.exe in Window 11! How To Fix it?

Sometimes, the user find that audiodg.exe process is taking a high CPU usage in Window 11. In order to fix this issue, you should read the below blog which will help you to resolve it. If customer seeks more assistance, then navigate to office.com/setup.

Method to Fix If High CPU Usage by audiodg.exe in Window 11:

1. Remove External Peripherals:

If the user faces high CPU usage by audiodg.exe issue in their device, then to fix this issue they should first remove the external microphones or headsets. When they disconnect, then they should first check if the resource consumption changes. If in case, it changes, then you shpuld reconnect the peripheral and then check the result. If you find, the CPU usage is under normal levels, then the error is fixed.

But it occurs again, then most probably the issue is with the device or might be with the configuration settings of your device.

2. Disable Audio Enhancements:

To fix this issue, you should tap on Windows + S altogether just to launch the Search menu. After this, you should enter Change system sounds in the text field which is at the top and then hit on the search result which displays on your screen. Now, you should go to the Playback tab in the Sound window. Here, you should right-tap on the device which you are currently using and then choose Properties from the context menu. At this point, you should go to the Enhancement tab in the Speaker Properties window and just tick the checkbox for Disable all enhancements. At last, hit on OK button which is at the bottom in order to save the changes.

3. Reduce Audio Sample Rate:

The user should tap on Windows + S key together just to launch the Search menu. After this, you need to input Change system sounds in the text field which is at the top and then tap on the search result. Now, you should visit to the Playback tab from the top. Here, you need to right-tap on the speaker which you are using and then select Properties from the context menu. At this point, visit to the Advanced tab from the top present in the Properties window. Then, you need to hit on the Sample rate dropdown menu and just choose a lower value from the ones which is listed on the screen. At last, you need to hit on OK option in order to save the changes and then just close the window.

4. Disable Volume Adjustment:

For this, you should hit on Windows + S key together in order to launch the Search menu. Now, you should enter Change system sounds in the text field which is on the top and then hit on the search result. Then, you should go to the Communications tab from the top. At last, you should choose the Do nothing option and then hit on OK button to save the changes.

5. Update Drivers Of both Sound Card and Devices:

To update drivers, you should first tap on Windows + S altogether to launch the Search menu. Then, you have to input Device Manager in the text field which is at the top and then hit on the search result which displays on your screen. At this point, you should locate and then double-tap on the Sound, video, and game controllers entry. Now, you have to right-hit on the sound card and then choose Update driver from the context menu. Here, you need choose Search automatically for drivers from the two options which displays in the Update Drivers window. At last, Windows will scan for the best drivers on your computer and just install it.

With this above method, the user can fix if high CPU usage by audiodg.exe in Window 11. For more help related to issue, visit to the site of Microsoft via office.com/setup.